mishoe01
Addicted to DCL but no need for an intervention
- Joined
- Apr 25, 2003
- Messages
- 7,861
Hi everyone!! Sorry I've been MIA lately....things jumping at work, so I haven't been able to check in....I was lucky that I was able to have a mini-chat w/ Michelle the other day.
Today was the worst so far this week....
I've been training a new person - new to our account & hasn't been on the system we use in years, so having to kind of re-teaching her that. She's a nice person, but not sure if she's retaining the information she needs to (this could be due to my lovely training abilities, as much as her background).
She's done leisure travel w/ AAA for years, and she's in for a shock when she gets on the phones (should be tomorrow afternoon). Wish her luck, please 
I've also been in charge of doing all the emails that are coming in for that account. This is on top of MY account....calls & emails (not too many). Then today, I also had to deal w/ getting approvals for certain things & cleaning out of different electronic folders. I didn't get out until 615pm tonight (instead of 530p). Not too bad, but still.....luckily tomorrow the approvals/folders job goest back to someone else.
Today was the worst so far this week....
I've been training a new person - new to our account & hasn't been on the system we use in years, so having to kind of re-teaching her that. She's a nice person, but not sure if she's retaining the information she needs to (this could be due to my lovely training abilities, as much as her background).


I've also been in charge of doing all the emails that are coming in for that account. This is on top of MY account....calls & emails (not too many). Then today, I also had to deal w/ getting approvals for certain things & cleaning out of different electronic folders. I didn't get out until 615pm tonight (instead of 530p). Not too bad, but still.....luckily tomorrow the approvals/folders job goest back to someone else.