LanaJae
DIS Veteran
- Joined
- Jun 2, 2007
- Messages
- 4,222
I got home today and still no Coppertone kit. My starter kit was here but that was it.
Tommorows event would be my first so I don't have signage or experience to rely on...It is an off-date, plus it is 50 miles away.
So should I just unbook and let some one else pick it up off date? i wanted everything to go bettter for my first event. I just don't feel prepared.![]()
How bad does it count against you to unbook events??
I would say they couldn't count it against you if you unbooked under these circumstances. I didn't get my Coppertone Kit for last Monday (off-date too), but I had done one on-date and had the signs, shirt, hat, etc..
Are you supposed to do the green tea too? It probably wouldn't be bad if they had the tea in stock, but if you're stuck there with just 3 cans of Coppertone and no signs, or brochures/tatoos to give out, 5 hours is forever. I know because the store I was at on Monday didn't carry the tea, I stood there with just the spray and a few brochures and people avoided eye contact with me except for a few hoping I had coupons (didn't).
When I didn't receive my kit, I called for an MC card increase to get cups. I didn't get a live person and I left a message. Later I found out they didn't carry the tea so I didn't need the cups, but if no one is around and no one returns calls, I don't know what you're supposed to do.
50 miles is a long way. I'd not unbook, but send an email and say that you'd be glad to do it as soon as the kit arrives - btw, mine never arrived and no one responded after me leaving voicemails and emails.