*I tried to do a search but I was not able to find anything for this specific question, so I am hoping you all may have some advice:
We have two rooms booked for this December at the Swan. My dad made the reservations, but because he booked through Marriott, did not add all of our names to the rooms. He then linked to his MDE, where the reservations for both rooms show. The issue is the rest of us need to be listed on the reservation so that we can book things eventually, but are getting the run around on how to fix the issue.
Disney chat said the Swan needed to make the adjustment by resubmitting the reservation with all our names tagged, while the Swan claimed to have no idea what that meant. Any one experienced this before? We are going to try and call the Swan back tomorrow with a different staff member, but we are getting pretty frustrated. Especially because I think the simplest solution would be to remove the reservation from my dads MDE and re-add it now that we are all listed on the room reservations, but there appears to be no mechanism for us to do that on our end.
To add, we want to purchase tickets to the X-mas AH event, especially with the early access with the Deluxe stay--do we think my dad can buy all 6 tickets even though it shows him being the only staying on-site at the moment?
Any advice would be so helpful and appreciated!! You are all so wonderful, so I thank you in advance for any help