but ive seen online comments saying UK travellers do not receive any paperwork before travel?
confusion comes from the fact that there are 2 sides to our bookings
the UK side. And you do receive your travel documents 2 (or up to 4 weeks) prior to departure.
The documents include vouchers, character luggage tags (if you booked a package), and a booklet full of information
the US side, which includes
- Magic Bands : we don't receive them, they'll be waiting at the hotel
- Magical Express tags : we don't receive them and need to take care of our luggage at MCO
so both accounts are correct, you do receive, and you do not receive documents. It all depends on what documents people are talking about
if you live in the UK, you definitely will be sent your documents (but not magic bands)...
those who book with disney UK but live further afield (like us in the near east), don't get our documents or magic bands....
guests from EU receive the documents, even though Cast Members at Disney UK tell otherwise.
but it's definitely sent to the EU , not sure about near east though