Fix or replace washer and dryer?

[Skippy918]

My company puts 500+ sets of appliances (customers get to make their own selections) into our new houses ever year. Samsung is the absolute worst, regardless of what Lowe's data says.

Samsung pre-2012 especially for refrigerators are fine. My fridge is a Samsung from 2004. We’ve done a couple of minor repairs on it like the ice maker and starter relay for the compressor. We got lucky we could still find parts.

 

[leebee]

@ronandannette What brands do you choose when installing?

If I'd answered this thread before tvguy replaced his appliance, I would have said try to fix it. YouTube is your friend. DH is always fixing something by following the videos. Even DD31 managed to take apart the washer to try to find her engagement ring. [it wasn't there... she'd been kneading bread earlier in the day and the ring slipped off her finger; I found it the next day when prepping lunch!] We always attempt to fix before replacing. IMO, most "new" appliances are pretty much crap when it comes to longevity.

 

[tvguy]

My company puts 500+ sets of appliances (customers get to make their own selections) into our new houses ever year. Samsung is the absolute worst, regardless of what Lowe's data says.

Why do you offer it if it is so bad? I would think that would come back to haunt you.