*UPDATE*!!
I received a text update from USPS and my son's package has LEFT THE STATE OF NC!!!
and it's arrived to the DULUTH MN DISTRIBUTION CENTER
which I guess, technically is closer to Eau Claire, Wisc than NC.... so it's progress, right??
so far we're at 25 days to leave the state when it should have been there in 7 days total.
I don't consider that a win for the USPS...
They will use my “insights to improve their processes.” C’mon, USPS, just leave well enough alone...
I received by email a survey on the service I received on my inquiry on my missing package and I told them I was lied to! I was told on the 4th that it would arrive on the 11th, and that's why I picked that delivery service, and if I'd known it would take 5 weeks or longer, I would have picked something faster OR walked out an gone to UPS or FedEx!Since resolving the case of my missing package that took 22 days to travel across one state line, USPS has sent me multiple emails asking for my feedback to “let them know how they’re doing.” Do they really need me to tell them?!
I no sooner hung up with her, that I got a tracking email from the post office, last tracking report says Dec 16,,and still says 'your item will be delivered late, is in transit to the next facility. How many facilities does it have to go thru going from MD to FL? It should have been there within 3 days..yet 3 weeks later, still nothing. My other one coming from MI still is MIA too. This just sucks!
UPS used to throw packages over my husband's patio wall (he was on the first level) when he was at this one apartment complex years ago. I get that it was a bit hard to reach down with the wall height but they could have at least tried instead of clearly throwing it.
I hate when that happens, it's like sometimes things get stuck in a weird limbo when it's associated with a black friday purchase. A couple years ago that happened to my husband when he purchased something from JCP as a black friday deal and then about 1 1/2 weeks later purchased something else. The second purchase came super fast the first one was like 3 1/2 weeks total from purchase to delivery date.I still have 2 packages that have not arrived with items I bought on Black Friday. Orders I placed with the SAME company after that have shown up (albeit slower than normal). Luckily it was just things I purchased for myself ... but it's extremely annoying! And of course the charge hits your CC when the item ships, I really enjoy for items in November that I may be lucky to see by February!
I've seen weird stuff happening. Once my wife ordered some PJ's from VS. Nothing terribly interesting - just standard cotton, buttoned PJ's. But we were waiting almost a month for the USPS delivery. So she asked me to call to figure what could be done, and customer service said they'd just send another one that arrived in a couple of days. Then the original shipment arrived. When we asked what to do with it, customer service said don't worry about it, so she's got two sets. I don't think they really wanted a return since they would probably be paying for return shipping, and because I understand that VS just shreds any returned items. They have no way of knowing if they've been worn, and it prevents unauthorized resale (i.e. an employee just grabbing a bunch of returns that might otherwise go into the trash).
We had that happen, too... but the later order was not sent via USPS like the first order was.
I would respond. They should do their job and deliver your packages in a timely manner.Since resolving the case of my missing package that took 22 days to travel across one state line, USPS has sent me multiple emails asking for my feedback to “let them know how they’re doing.” Do they really need me to tell them?!
Now I only have one package that's been sitting for a week.
