My dd and I had a very wierd experience at the ASM this past week. We were staying in the Jazz Building on the 2nd floor. We left our room about 4:45 to head to the Hoop Dee Doo review (which was great!!) and we returned around 8:30 that night. My dd who is 10 went in the use the bathroom and found that the toilet had been used. I don't want to be gross, but someone had left a huge BM in the toilet. It was definitely not left there by either of us. I know I the door was locked when we left.
My daughter immediately got very scared...she was afraid to be in the room and scared that someone might still be there. I have to say, I got nervous too. The thought that someone had been in our room was very creepy.
Am I naive in thinking that Mousekeeping only comes in once a day to clean your room? I am not accusing Mousekeeping, I don't have any idea who it was...but I don't know who else had access to our room. I can't think of any reason that someone would go into a guest's room and use their bathroom...it's just plain wierd.
Anyway, my dd was so freaked out...actually I was too, but I was trying not to upset her), so I decided to go to the front desk and ask to have our room changed. I honestly didn't know what to say....it's so weird and gross.
Well, I ended up telling it exactly how it happened and the CM agreed it was wierd and she wouldn't want to be in the room anymore either. She called someone to get authorization to move us. She offered us a room in Broadway. I really didn't want to be further from the food court than we already were, so I asked her to please put us in the other Jazz bldg, but she said it wasn't open and I could either go to Broadway or something even further. While I was debating whether to take the room in Broadway or maybe stay in the same building we were in (another floor & room), she went to talk to the manager. He came out and was very apologetic and said they would check into the incident. You know, I really don't want to know who it was....I still can't believe that it actually happened. I really just wanted to get away from that room.
The CM gave me a piece of paper with another room number on it. I almost said wait a minute, I didn't tell you which room I wanted. But I asked her where it was and she said, building 1. Never having stayed there before, I didn't know where it was. I said is it Broadway? She said no, it's Calypso. Now I know that's the "preferred" building which costs more and I really wasn't expecting or even asking them to give me a preferred room for nothing. I only wanted to be as close to the food court as I was previously. But I have to tell you, I loved the location and I am truly grateful that they did!!
The room was on the 3rd floor, so it was pretty quiet and pretty close to the elevator.
While I'm still creeped out by the experience and my belief that the majority of people are decent & honest is a little shaken, the way that the situation was handled by the CM's at ASM made me feel much better about being there.
My daughter immediately got very scared...she was afraid to be in the room and scared that someone might still be there. I have to say, I got nervous too. The thought that someone had been in our room was very creepy.
Am I naive in thinking that Mousekeeping only comes in once a day to clean your room? I am not accusing Mousekeeping, I don't have any idea who it was...but I don't know who else had access to our room. I can't think of any reason that someone would go into a guest's room and use their bathroom...it's just plain wierd.
Anyway, my dd was so freaked out...actually I was too, but I was trying not to upset her), so I decided to go to the front desk and ask to have our room changed. I honestly didn't know what to say....it's so weird and gross.
Well, I ended up telling it exactly how it happened and the CM agreed it was wierd and she wouldn't want to be in the room anymore either. She called someone to get authorization to move us. She offered us a room in Broadway. I really didn't want to be further from the food court than we already were, so I asked her to please put us in the other Jazz bldg, but she said it wasn't open and I could either go to Broadway or something even further. While I was debating whether to take the room in Broadway or maybe stay in the same building we were in (another floor & room), she went to talk to the manager. He came out and was very apologetic and said they would check into the incident. You know, I really don't want to know who it was....I still can't believe that it actually happened. I really just wanted to get away from that room.
The CM gave me a piece of paper with another room number on it. I almost said wait a minute, I didn't tell you which room I wanted. But I asked her where it was and she said, building 1. Never having stayed there before, I didn't know where it was. I said is it Broadway? She said no, it's Calypso. Now I know that's the "preferred" building which costs more and I really wasn't expecting or even asking them to give me a preferred room for nothing. I only wanted to be as close to the food court as I was previously. But I have to tell you, I loved the location and I am truly grateful that they did!!
The room was on the 3rd floor, so it was pretty quiet and pretty close to the elevator. While I'm still creeped out by the experience and my belief that the majority of people are decent & honest is a little shaken, the way that the situation was handled by the CM's at ASM made me feel much better about being there.
