UGHHHH Now it did it to me too!

[megnsamsgracie]

I had entered a payment amount of $125.00 towards my vacation (on the website!) but I entered my CVR wrong. So it reset it back to pay the full amount due! (1005.38!) I have the money in checking (paid via debit card)but I can't just swipe out $1000 out of it (DH might be getting laid off in 2 weeks!!!!!) I had til July 24th to pay it off. I am so upset right now! Since I am paying on two trips I was trying to pay equally on both. Now, since Disney is closed, do I have to wait until the am to call them and ask what they can do to fix it? I know this has happened to others... do they credit the $ back and if so, how long does it take? Since its a Saturday (like my last payment, it didnt get processed until last Wednesday before). So I know they have to wait for it to show up and then they can refund?

 

[Carrieannew]

When free dining first came out I made the mistake of trying to book online while the computers were down. I figured since it was letting me that it was working. The first reservation was fine but the next one never gave a confirmation #. So long story short I ended up with 4 reservations. I also was using my debit card. Disney was able to refund them the same day when I called. The charge and credit ended up posting the same day in my checking so it was a wash. I would call and speak with a rep. Good luck!!

And hello neighbor!

 

[disneyfan67]

I had problems as well when I tried making payments on line through the WDW website for my last vacation. For a company that has such wonderful ideas and has "imagineers" creating unique ride experiences, the Disney website leaves something to be desired.

Just call them directly and they should be able to get it all straightened out. They were able to get my problem taken care of pretty quickly.

 

[megnsamsgracie]

I called first thing this am and she asked how much I wanted credited back to the account, I said $875 (just for an even amount)... so the payment will be $130.58 I think. Thats fine. Normally I would just be thankfull it was paid off, but hubby says his work might be ending in a couple of weeks (he is a contractor with our local hospital) so an extra almost $900 might be needed in a few weeks!