This is a great example of the kind of meritless, sensationalistic rhetoric, that adds nothing to the discussion, but serves instead only to derail the discussion and pervert it into the passing back and forth of irrelevant hostility.... that the advocates for big brother don't want you to know ...
I'm glad we're able to agree on something.Much as I hate to agree with you, you're absolutely right.
It's all or nothing. You cannot expect to live a charmed life, walking through it as one of the special ones, avoiding the ramifications of the fact that the other people are out there, and that there are far more of them than there are of you. So what you're advocating in this thread can only prevail on the merits after you manage to uplift the vast majority of others to your enlightened state.The populace as a whole has given up personal responsibility in favor of blaming the government for everything. Some of us believe that it's time to take back that responsibility. Some don't. We'll see who ultimately prevails.
I was a manager at Big Six firm Peat Marwick.Don't know what industry you were in, and those numbers could be right.
So basically that means 1 complainer = 100 people disappointed = 1600 people satisfied. On average, of course. There are genuine cases where something is wrong. This simply isn't one of them. You probably disagree, but the point is that referring to the number of complainers is pretty useless, because there is no way to know how many satisfied people there are, since they don't post, and more importantly, in this case, there is no way to know whether the complainers themselves are being honest. Many of them are probably thinking that if they whine loud enough they can get the agency to abandon its reasonable decision and instead kowtow to their whining. And this is really the context of my whole point: People are trying to pervert the process, because they don't like the end-result of the process. It is no different from losing a competitive bid on a contract, and then insisting that the project pay you anyway.But I do know that I was taught in the customer service industry that for every one who complains, there are 100 that don't.
The TSA isn't in the business of selling its policies. That would be a gross example of irresponsible expenditure of public funds. They're in the business of fulfilling the objectives and obligations that our society has placed on them and on the government.I was also taught that someone who has a positive experience tells, on average, two people. Someone who has a negative experience tells, on average, seven. So if the TSA is hoping to rely on positive word of mouth to back up its case, it is sorely mistaken.
However, your point is important, because it underscores the mechanism that complainers are trying to use to pervert the system: Again, they figure that they can incite other people to try to apply more pressure to switch from a policy that was based on reasonable decision-making to a policy that would, then, be based on mob mentality.



, I really needed that. Thanks
It makes a lot of sense when someone's being obnoxious (as does the 'report' button), but little when they're being reasonable and simply don't agree with one's own point of view...

