Apparently, the member day event may be going over better than expected. I have been trying to get in to member services since it opened and no luck yet. A busy signal is all I get. Does nayone think they will sell out of all the tickets today?
I too got through at 9 after some "ringie-dingies", but Diana's right - it does take a while to work through the process. Plus, this is the first time the MS CMs have done this; they'll certainly speed up with experience.