Dreams Unlimited
Onboard credit and gift basket, need I say more
Also when I booked I had researched staterooms and put in a request for any one of 3 specific rooms. When I did the booking with Dreams Unlimited, none of my requested rooms were available, so I accepted the next best available. However a few days later I was contacted by Dreams Unlimited to say that one of my requests was now available and would I like to be changed. Of course I wanted to be changed
If I had booked direct with Disney or with a non specialised
Disney Cruise travel agent, I would have missed this.
With Dreams Unlimited I was first given a login to the customer section of their website, so I could see my booking details. Then a few hours later, I was given the Disney confirmation number, so that I could log into My Disney Cruise website and App and see that yes the deposit was sent to Disney by Dreams Unlimited and I am officially booked on a Disney cruise.
My previous experience with Irish travel agents have been negative. One travel agent didn't forward the money to the airline , so I was denied check in and boarding. Another travel agent was clueless about
Disneyland Paris, and didn't make sure requests were communicated to Disneyland Paris. Generally Irish travel agents are just generic travel agents, not specialised Disney. They also hold the money until about 6 weeks before departure and don't release travel documents until 4 weeks before departure.
Dreams Unlimited is very different, and I am pleasantly surprised by their service, even though it is still over 1 year to my cruise, I have only dealt with them by email and I have only paid the deposit at the moment.