Tips for Exchanging Merchandise After Getting Home?

[spodie]

I bought a Mickey t-shirt during our trip a couple of weeks ago and after washing it once, the print is cracking and coming off. I'm hoping this shirt is just a dud since this has never happened before, so is there a number I can call to get a replacement? Has something like this ever happened to anyone here? I don't mind paying shipping or anything, but I hope that I don't have to pay $20 for a new t-shirt.

 

[GaSleepingBeautyFan]

I think I'd call the merchandising phone number 407-363-6200 I believe, and ask them. They'll let you know what can be done but I would think they'd exchange the shirt for you.

 

[LisaZee]

We got home from our trip in September to find that the security tag had been left on one of the spouse's sweatshirts. It was one of the ink-releasing ones so we didn't dare mess with it. We called the merchandising number and they gave us a return authorization number which we included on the return packaging. They took off the tag and shipped it back to us within the week. I assume they will do something similar related to a defective product. Definitely start with the merchandising number.