Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Robo]

We are not able to go in person before it expires.

As further info, you have up to 30 days after an AP expires to renew it.

 

[Robo]

Even for FL resident AP renewal? I know when he got the pass to begin with he had to give residency info, so wasn't sure if that is why it wouldn't let me pay with a gift card.

AP holders (FL residents and others) frequently renew not in-person by using the phone.
Why not call in and ask if it's possible for him to renew over the phone (just to reassure yourself that it is possible.)
THEN, I can tell you, for sure, that phone CMs CAN take gift cards as payment for lots of ticket transactions.

 

[jennab]

AP holders (FL residents and others) frequently renew not in-person by using the phone.
Why not call in and ask if it's possible for him to renew over the phone (just to reassure yourself that it is possible.)
THEN, I can tell you, for sute that phone CMs CAN take gift cards as payment.

Thanks! I did call and ask CM if we could renew via phone and pay with gift card. She said yes, but as we all know, not all phone CMs give the correct info so I figured I'd double check it here before buying the gift card

 

[JJ2017]

Just spent over an hour on hold while a CM needed to get help from her supervisor. I had to hang up. Any recommendation for better time of day to call? I called at 5 pm EST.

 

[Robo]

Just spent over an hour on hold while a CM needed to get help from her supervisor. I had to hang up. Any recommendation for better time of day to call? I called at 5 pm EST.

Luck of the draw.

 

[SL6827]

Ok, planning to head down at the end of the month for me and my daughter to do the FOA at Epcot. So I purchased 2 one day tickets for just that. Date of use, 1/28, total cost was like $244.96. She is now begging me to go to Hollywood Studios too. I just don't know. I would either have to buy 2 more one day tickets or see about adding another day to the one I already have.

But I don't think there would be much difference in total price with two more one day tickets for use on the 29th, running $274.78. Am I correct on this? Or would they let me add another day to them and put down the first possible days use as the 26th instead of the 28th, thus lowering the price by about $30.

 

[lanejudy]

There may be a slight savings with a 2-day ticket vs separate 1-day tickets. You should be able to add another day to your current tickets - try through MDE or you can call. The 2-day ticket has a 4-day use window so if a start date of 1/26 still covers both days you’ll be at the parks, that’s a decent savings.

 

[SL6827]

There may be a slight savings with a 2-day ticket vs separate 1-day tickets. You should be able to add another day to your current tickets - try through MDE or you can call. The 2-day ticket has a 4-day use window so if a start date of 1/26 still covers both days you’ll be at the parks, that’s a decent savings.

There may be a slight savings with a 2-day ticket vs separate 1-day tickets. You should be able to add another day to your current tickets - try through MDE or you can call. The 2-day ticket has a 4-day use window so if a start date of 1/26 still covers both days you’ll be at the parks, that’s a decent savings.

Yes, it works. Last night it wouldn't do it, but today it will. I guess it was just Disney's IT. Imagine that, lol.

 

[DurangoJim]

I’ve had an AP for as long as I can remember so I’m not familiar with how things work with a single day ticket. I have a friend who wants to take his family of 3 to DHS for one day specifically to ride RoTR. What were both confused about is that the ticket states he can only use it for the day that it is designated at time of purchase. If he doesn’t get a boarding pass at 7am for the day they’re planning on going. Is there a way for him to transfer the ticket to another day so they have another chance or can he apply the value to a new ticket? If so, what is that process?
Thanks!

 

[Robo]

1. the ticket states he can only use it for the day that it is designated at time of purchase.
If he doesn’t get a boarding pass at 7am for the day they’re planning on going...
2. Is there a way for him to transfer the ticket to another day so they have another chance
3. or can he apply the value to a new ticket?
4. so, what is that process?
Thanks!

1. Yes.
2. Yes.
3. Yes.
4. Call (or show up at a ticket booth or Guest Relations) and apply the value of the unused ticket for another one (of any length.)

 

[TISHLOVESDISNEY]

Just popping in here to post my experience today. (YMMV btw )
I called in to change an expiring ticket ( on hold for over 2 hours ️) and I asked the woman, who was the BEST I've ever dealt with, if I could apply 5 day PHs I bought for the 50th to make park reservations, to my AP renewals in August. She applied my PHs, and I paid difference, for AP renewal certificates. I had no idea that was even an option, but she kept repeating that if I wanted to do the same for my son (decided he doesnt need an AP after his expires) to just call in and they could apply his 5 day ticket to his renewal as well.
Again, YMMV, but I hadn't read that on here, or I missed it so thought I'd pass it on just incase.

 

[PopGirl26]

Has anyone attempted to bridge a buy 3/get 2 ticket to an AP or AP renewal yet? Just curious! (I know, very few people can even buy APs right now.)

 

[SL6827]

Well I have no desire to even visit Star Wars land on our added HS day, so trying to get onto one of those rides will be not even a consideration. But if something were to happen, (cause we just don't know now days) and we couldn't go, I would have a "credit" of what I paid for the tickets to place on future tickets, right?

 

[Robo]

Well I have no desire to even visit Star Wars land on our added HS day, so trying to get onto one of those rides will be not even a consideration. But if something were to happen, (cause we just don't know now days) and we couldn't go, I would have a "credit" of what I paid for the tickets to place on future tickets, right?

If you do not use any of the "days" (no park entrances at all) on your MULTI-DAY tickets, then yes.

But, if you do use one or more of your "days" on your MULTI-DAY tickets, any remaining unused days would expire within a week, or so.

OTOH, if you buy (say) two ONE-DAY tickets and you only use one of them, the remaining unused ticket can have it's use-date changed or (if it's past it's final expiration date) you can then use its original value toward purchase of another ticket sometime in the future.

 

[SL6827]

If you do not use any of the "days" (no park entrances at all) on your MULTI-DAY tickets, then yes.

But, if you do use one or more of your "days" on your MULTI-DAY tickets, any remaining unused days would expire within a week, or so.

OTOH, if you buy (say) two ONE-DAY tickets and you only use one of them, the remaining unused ticket can have it's use-date changed or (if it's past it's final expiration date) you can then use its original value toward purchase of another ticket sometime in the future.

Ya, it is now a 2-day ticket, which saved me some money. And I would never use just one day on it unless we had a major emergency at home and couldn't stay or such. But with every thing going on in the world now, I know we may have to cancel at the last minute but I will get the amount I paid back towards future tickets.

 

[Kazi7]

Yes, it works. Last night it wouldn't do it, but today it will. I guess it was just Disney's IT. Imagine that, lol.

How are you adding a day to your tickets on MDE? I don't see any way to do it, although I've seen others say that they did it also. I have a 2 day/1 park ticket leftover from a canceled April trip, but I want it to be a 3 day ticket for a February trip. I already made 2 days of park reservations with it, but I'd like to add the third day before we get there if possible (without waiting on hold for hours).

 

[Jproc1]

So it looks like as an annual pass holder im allowed to renew and was able to use the DVC discount for it. Something in the area of $830. If I am correct.

Glad I held an annual as it would be much harder for us to go having to piecemeal park tickets for our trips.

How do you think this will effect things I wonder.

 

[yulilin3]

So it looks like as an annual pass holder im allowed to renew and was able to use the DVC discount for it. Something in the area of $830. If I am correct.

Glad I held an annual as it would be much harder for us to go having to piecemeal park tickets for our trips.

How do you think this will effect things I wonder.

This isn't a new policy so i merged you to the ticket super thread to avoid confusion

 

[babesboo99]

We have a dvc reservation for December BUT if things are not better by then (we are hoping big its somewhat normal) I was wondering if we buy our tickets directly through Disney can we get a fefund or newer ticket if we already put them in our MDE ? We want to make our park reservations BUT are afraid to buy and put on MDE early.

 

[lanejudy]

We have a dvc reservation for December BUT if things are not better by then (we are hoping big its somewhat normal) I was wondering if we buy our tickets directly through Disney can we get a fefund or newer ticket if we already put them in our MDE ? We want to make our park reservations BUT are afraid to buy and put on MDE early.

Tickets bought directly from WDW are not usually refundable. You can always ask. But the value of unused expired tickets can be put towards new tickets so that expense is not lost.