My issue: I have an unused 2 day hopper purchased a few years ago before date based tickets were introduced but after expiration dates began. I couldn't use it at the time for some reason and it expired, but I was aware that the ticket would retain its value toward a new ticket later. Well later is here now and I'm going down to Orlando at the end of February. Many changes since then and a pandemic too!
I have my room reservation, but I don't think I can link an expired ticket to my
MDE account, so I won’t be able to make a park reservation. I'm under the impression that I can only exchange my ticket for a new one in person, and that's my question.
1) Can I do this exchange online or on the phone?
This is an issue due to the new requirement to have a park reservation for each day you want to go. When I bought the original ticket, I didn't worry because I figured that I would just exchange it in person the next time I went to Disney, whenever that was. But now, I can't really take the chance that park reservations will still be available when I get there. So I feel that I have to buy a new ticket now, and this will be an issue forever unless the pandemic is over and reservations are no longer necessary.
If it matters, it’s a hard plastic ticket. I think I bought it from
Undercover Tourist.