Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[jenmsmith]

I called yesterday about this very thing, and the CM told me that if you plan to pay for the upgrade on a monthly payment plan then it has to be done in person. However if you plan to pay in full then you can do it over the phone - (407) 566-4985 (option 4) Hours: 8:30am-4:30pm ET Mon-Sat

Were you able to upgrade a UCT ticket to an AP over the phone? Or was it a ticket bought directly through Disney?

 

[tlmadden73]

I'm just making sure I understand what I have read on here. We are going to WDW in early December. I purchased a 7 day MYW e-ticket from undercover tourist and linked it to my identity on my MDE account. I am considering upgrading to an annual pass because I have since found out I will be going to a conference at WDW in June. I paid $407 for the ticket. When I arrive at the park on my first day, I should go to guest relations and request to "upgrade" my e-ticket to an AP. The 'credit' applied for the upgrade should be the face value of a 7 day MYW ticket ($415). I'm wondering if there is any way to do this ahead of time, i.e., before I arrive in WDW.

A lot of us are wondering that.
Most accounts say you need to do this in person since Disney CMs seem to have difficulty determining the true value of your tickets over the phone. Some have gotten it done over the phone, most have not.

I am looking to doing the same thing and I would rather do it now rather than waiting, but may have to wait. My only concern is that AP prices going up at the same time as theyse other ticket changes (one would think they would raise the AP prices since this new ticket change is probably raising the average ticket price across the board). *shrug*

 

[Robo]

I am going to WDW middle of Nov 2018. I am aware that Disney is changing the ticket system Oct 16. My question is,

1. should I buy my ticket now or wait till I find out what the new cost will be?
2. Will it be less expensive now
3. or after the new ticket system goes into effect?
4. I need a regular ticket for getting into the parks every day without a park hopper added for 3 days.

1. My thought is to do it now.
2. My guess is yes.
3. My guess is no.
4. That would be a "3-day base ticket."

 

[ldo]

if I buy a 3 day PH now, can I downgrade an unused ticket to a 4+ day MYW base later (taking off PH and adding extra days) as long as the new ticket costs more?

 

[Robo]

if I buy a 3 day PH now, can I downgrade an unused ticket to a 4+ day MYW base later (taking off PH and adding extra days) as long as the new ticket costs more?

Yes.

 

[jeff_h]

Were you able to upgrade a UCT ticket to an AP over the phone? Or was it a ticket bought directly through Disney?

Actually I didn't do that upgrade just yet - the main reason for my call was to ask them to prioritize our daughter's tickets so that the unused 2-day hopper (which I purchased through OTC) would be at the back of the line on her account and not used when we are there this weekend. My second question to the CM was then about the upgrade over the phone, and I plan to do that over the phone before she goes again in January.

Based on what I have read here in this thread I *think* it should be able to be upgraded over the phone, but will post back after I actually try it.

 

[jenmsmith]

Actually I didn't do that upgrade just yet - the main reason for my call was to ask them to prioritize our daughter's tickets so that the unused 2-day hopper (which I purchased through OTC) would be at the back of the line on her account and not used when we are there this weekend. My second question to the CM was then about the upgrade over the phone, and I plan to do that over the phone before she goes again in January.

Based on what I have read here in this thread I *think* it should be able to be upgraded over the phone, but will post back after I actually try it.

I’ll be interested to hear if you do. A couple of people have reported success. Unfortunately, my four calls to ticketing resulted in a resounding no. But if I hear someone have success again, I would attempt another call.

Thank you and good luck!

 

[jeff_h]

I’ll be interested to hear if you do. A couple of people have reported success. Unfortunately, my four calls to ticketing resulted in a resounding no. But if I hear someone have success again, I would attempt another call.

Well I do plan to try after this weekend's trip, and want to get it done soon in order to make January FP reservations in November - but if it doesn't work I'll just use that one and buy another 2-day ticket to cover the January trip and then delay the AP purchase until June... will report back.

 

[DisneyMommy77]

Hello,
In early 2017 we went to WDW with a 10 day ticket. On the 10th day we entered the parks we upgraded to an AP. The date the AP expired was 366 days from the day we did the upgrade, and not the day we first used the 10 day ticket. I even double checked with the cast member as he processed our transaction and he confirmed that is how it worked.

Has anyone else had that happen?

We are planning another trip and this factors into our ticket choice.
Thanks.

 

[Robo]

Hello,
In early 2017 we went to WDW with a 10 day ticket. On the 10th day we entered the parks we upgraded to an AP. The date the AP expired was 366 days from the day we did the upgrade, and not the day we first used the 10 day ticket. I even double checked with the cast member as he processed our transaction and he confirmed that is how it worked.

Has anyone else had that happen?

We are planning another trip and this factors into our ticket choice.
Thanks.

Errors on AP anniversary dates (and this was a big error) used to happen all the time.
But, those kind of errors don't happen much anymore.

The dates USED to be manually input by the CM who issued the AP.
And, CMs used to make lots of errors on the dates.
But, NOW (starting just a few months ago) the AP dates are issued by the COMPUTER
when the guest enters the park.

 

[DisneyMommy77]

Thanks! Figured it must have been a mistake and we got lucky!
Also, do you know are APs still only allowed 7 days of FP+ at a time? That seemed to be another advantage of getting a 10 day ticket first and then upgrading. We go for 2.5 weeks at a time, so having 10 days booked during the busy Christmas weeks sure helped.

Errors on AP anniversary dates (and this was a big error) used to happen all the time.
But, they don't anymore.

 

[Robo]

Thanks! Figured it must have been a mistake and we got lucky!
Also,

1. do you know are APs still only allowed 7 days of FP+ at a time? That seemed to be another advantage of getting a 10 day ticket first and then upgrading. We go for 2.5 weeks at a time,
2. so having 10 days booked during the busy Christmas weeks sure helped.

1. Yes. (UNLESS, you are staying at a WDW Resort, in which case you can book advance FPs for the number of days of your resort stay.)
2. Yes, if you are not staying at a WDW Resort.

 

[juliebelle]

1. My thought is to do it now.
2. My guess is yes.
3. My guess is no.
4. That would be a "3-day base ticket."[/QU

Thank you for your help, I guess I will buy them now then.

 

[parkhopmom]

@Robo Have you ever, or ever considered, working in ticketing at WDW? Or would that be a nightmare?

 

[Sandy Mouse]

You used to be able to purchase tickets at the gate with a military discount by showing your military ID. Is that still possible, or only through military bases and Shades of Green? Also, are retired military eligible for the discount? My future son-in-law recently retired and would like to meet us at Disney in November.

 

[Robo]

@Robo Have you ever, or ever considered, working in ticketing at WDW? Or would that be a nightmare?

Not my preferred area of employment, for sure!

(But, I do try to "keep up.")

 

[Robo]

You used to be able to purchase tickets at the gate with a military discount by showing your military ID. Is that still possible, or only through military bases and Shades of Green? Also, are retired military eligible for the discount? My future son-in-law recently retired and would like to meet us at Disney in November.

Click HERE to find the closet thing I've found to a complete "everything reference" regarding Military discounts and tickets at Disney.

 

[Tallent]

Bought our AP last year and it came with Memory Maker. Planning a Nov and April trip---is the MM good for the duration of the AP or just for the trip we bought it on?

Rachel

 

[Lewisc]

I have unused 5 day PH attached to MDE. I bought them as part of a (cancelled) Disney trip booked through COSTCO. Tickets expire 1/31/2019. I want to apply the ticket toward an AP, first use will be in December 2018. AFAIK the tickets were full priced. COSTCO emailed me a Disney will call voucher which I was able to assign through MDE. Since I linked the tickets in MDE there wasn't an easy way to get a refund.
In reading this thread it appears:

1. No longer an advantage to first using the ticket to enter a park then immediately upgrading
   
2. We have no idea if AP rates and terms will be changing in a few weeks.
3. I should be able to upgrade with a phone call.
4. If I upgrade via phone my AP will be activated the first time I use it.
5. MDE first lists an old pass with one day left. It gives my an option to upgrade it. If I have the order changed can I upgrade my pass through the app.

I already bought base tickets for those in my group not getting APs.

Thanks for any insights

 

[Robo]

I have unused 5 day PH attached to MDE. I bought them as part of a (cancelled) Disney trip booked through COSTCO. Tickets expire 1/31/2019. I want to apply the ticket toward an AP, first use will be in December 2018. AFAIK the tickets were full priced. COSTCO emailed me a Disney will call voucher which I was able to assign through MDE. Since I linked the tickets in MDE there wasn't an easy way to get a refund.
In reading this thread it appears:

1. No longer an advantage to first using the ticket to enter a park then immediately upgrading
   
2. We have no idea if AP rates and terms will be changing in a few weeks.
3. I should be able to upgrade with a phone call.
4. If I upgrade via phone my AP will be activated the first time I use it.
5. MDE first lists an old pass with one day left. It gives my an option to upgrade it. If I have the order changed can I upgrade my pass through the app.

1. Correct.
2. Correct.
3. Don't count on that. It is only a "possibility" at this time, AFAIK.
4. APs can ONLY be activated in-person at WDW. No way to "accidentally" activate before yur trip.
5. Don't count on that.