Ok I have a it of a 'left field' question here..... I have a
MDE acct- over the years I've added to/deleted names..... at one point the acct was such a mess that I took one of the current names,and gave it a new (fake) profile name etc just to give a family member a fresh start and a clear page to work from(this was at least 2-3 years ago. No problems so far....fast forward to now. My ds (who I 'swapped) has been in MDE as his actual self,and purchased/used park tix since I made that change. He also has a MB attached to his 'real' name on MDE,using a nickname. Under his "old" MDE person,he also had a magicband attached to it- on the MB, it has his real name as an identifier.....SO.......I just purchased a one day ticket for him to use in a few months,and for some reason, under 'reservations and tickets' I see the ticket is in his (real) name,as I input at time of purchase. But, when I look up Magicbands and cards, it shows the new one day ticket under the "old fake" person that I neglected to delete off the acct.(just forgot about it) What am I missing here,
1. is it just a glitch?
2. DO I need to call in to straighten this out? I'm fearful of making a mess of the accts by calling in with a CM who doesn't know how to keep things straight. Please advise on best course of action- When I click on 'reassign ticket' it shows as being under the proper name, but under cards, it only shows his 'real' MB ,no ticket, that's listed under the 'fake' kid. So what is happening here? thanks for advice. (I tend to overcomplicate things,and MDE technology tends to hate me anyway) FWIW I won't be calling now, I know they're swamped with hurricane issues etc at this time....