Ticket Question

[Turn the Page]

I just ordered park tickets for our upcoming trip from Park Savers and after receiving the confirmation numbers and all that I realized I wasn't thinking when I bought the tickets because I bought a child's ticket for DD10. I can't cancel the order or exchange it.

If I go to Guest Services when we get there and try to upgrade her pass from a child pass to an adult pass will they bridge the price and only charge me the difference between Disney gate prices for child and adult passes (around $20) or will they charge me the full difference between what I paid through Park Savers for the child pass and the Disney gate price for the adult pass (rougly $100)?

 

[mountdew1]

I would wager it depends on your willingness to tell a little white lie, and the mercy of the guest services CM. If you just hand it to your DD, and don't say a word, most likely nothing will happen. (White lie...) If you go to guest services, fess up, and tell them you want to make it right, and they are in a good mood, they might be willing to just hand you a new ticket, or tell you to just use the one you have. The same would apply if you said you bought it before they turned 10 for a trip that never happened, since current policy appears to be to let them use the ticket. (White lie...) I'd think more likely you will get someone willing to essentially bridge the ticket (which they won't normally do unless you enter the park first) then they should only charge you the gate price difference. If you get a CM in a bad mood, or one who is a stickler for the rules, they would only credit you what Park Savers paid for the ticket, which is both technically the correct way to handle it (I believe since it wasn't used to enter the park), and means you will end up having to pay more for the new adult ticket than if you had bought it at gate.

 

[Robo]

They can bridge the price for you.

 

[ravenclawtrekkie]

I just had a similar situation last week with a guest who got a child ticket from AAA for their 11-year-old. They paid the difference between the gate price for a child and the gate price for an adult. Any competent ticketing or guest relations CM should be able to do it.

 

[Alesia]

I would wager it depends on your willingness to tell a little white lie, and the mercy of the guest services CM. If you just hand it to your DD, and don't say a word, most likely nothing will happen. (White lie...) If you go to guest services, fess up, and tell them you want to make it right, and they are in a good mood, they might be willing to just hand you a new ticket, or tell you to just use the one you have. The same would apply if you said you bought it before they turned 10 for a trip that never happened, since current policy appears to be to let them use the ticket. (White lie...) I'd think more likely you will get someone willing to essentially bridge the ticket (which they won't normally do unless you enter the park first) then they should only charge you the gate price difference. If you get a CM in a bad mood, or one who is a stickler for the rules, they would only credit you what Park Savers paid for the ticket, which is both technically the correct way to handle it (I believe since it wasn't used to enter the park), and means you will end up having to pay more for the new adult ticket than if you had bought it at gate.

You no longer have to use a ticket before it can be bridged.