Ticket Mistake, DME and how to Fix

[js]

Hi.

My mom purchased tickets for my sister's family, directly with Disney.

My sister's family is on my mom's DME, since my mom does the planning for their trips.

I just looked on my mom's DME and see the tickets are assigned to each person, as they should be BUT I do not see non-expiring, which I know my mom needed since these will be used for two trips.

Now what? How does she get these tickets to be upgraded?
We (my mom and I) will be in Disney next month. Is it something we can do while we are there (my sister will be there in December) and have it updated on MDE?

Thank you very much!

 

[js]

Does anyone know?
I usually call my mom on my way home from work and when I tell her I see she didn't order the No Expiring she will be asking if she can fix it.
Thanks so much!

 

[Reddog1134]

They no longer offer that option online. That may be why they are not showing Non-Expiring.

You may be able to call and have it added. You can also have it added when you get there.

One thing though, are you sure you actually need it? In most cases, adding NE is only worth the cost if you are using the ticket on 3 or more trips.

 

[Robo]

are you sure you actually need it? In most cases, adding NE is only worth the cost if you are using the ticket on 3 or more trips.

Agreed. Big time.

However, if the Park Hopper and/or WPF&M features are on the ticket (and WANTED) that factor can make it an advantage to choosing Non-expiring tickets for use over only two trips of appropriate length.

 

[js]

It is a 5 day ticket and my mom forgot about the December trip so this is just for February.
Thank you both very much.
So this works and I appreciate your helping me.

 

[js]

oops, thank you.

 

[Reddog1134]

It is a 5 day ticket and my mom forgot about the December trip so this is just for February.
Thank you both very much.
So this works and I appreciate your helping me.

I don't remember how much the NE costs since they no longer list it on the website.

Check into the price and see if the cost is worth it for you. Since the NE cost is very high, it's often cheaper to let unused days expire and just buy a whole new ticket.

 

[Alesia]

A 5-day no-expiration ticket is about $492.

buying separate 2-day and 3-day tickets would only cost about $462.

$30 per ticket is not an insignificant loss. My advice would be to downgrade the tickets to just what they need this trip and then buy a second set of tickets for the next trip.

 

[ghtx]

A 5-day no-expiration ticket is about $492.

buying separate 2-day and 3-day tickets would only cost about $462.

$30 per ticket is not an insignificant loss. My advice would be to downgrade the tickets to just what they need this trip and then buy a second set of tickets for the next trip.

Hooray for math.

But OP if you decide that you want the tickets to be NE, you can just have the NE option added to the tickets at any guest relations booth at any of the parks at WDW when you get there.