I'm totally FREAKING OUT right now....
I just logged in to my SB account and I was ready to cash out $100 to my PayPal account. I checked my shop activity (no problem), looked at the survey options for today (there's a decent amount available) and looked over a few other things on the site...no big deal. Then, I went to redeem for the $100 PayPal. I went to confirm my address and it took me to a page that said, "Oops, something went wrong" and said we can't complete your order at this time, or something to that effect. Now...I CAN'T EVEN LOG IN! It says there is a problem with my log in and I have to contact customer support. Oh, believe me, I did...but what on earth is going on? I have been a member for years, I haven't done any offers that I had to cancel (Hulu, BarkBox, etc), and I've only had a few tickets that I've filled out and all of them were 100% substantiated and most were for less than $10. I really hope this gets fixed because I had about 140,000 SB sitting in my account. I know, I shouldn't have waited...I was waiting to cash out for the $100 in PayPal and then I have 2 more months of discounted $25 gift cards that I was saving for so my account was going to go to ZERO by October 1. I had a shop credit for 4200 SB hit just a few days ago so that was what I was waiting for. Otherwise, I would have cashed out for the $50 PayPal, but I knew that $100 was within reach.
Ugh....I'm just kicking myself right now....I really hope this gets fixed...I'm freaking out....
I just tried to log in on my phone, and it says "Deactivated Member"



What is going on???
I think there is really something wrong with our computer/wi-fi/network...
I just don't know what to do anymore. I have contacted Comcast (our network provider) and they said everything is secure. Our modem/router settings have the firewall set at the highest security level. I purchased Norton VPN and we are running it on ALL of our devices (laptops, desktop, iPads and phones) and we also have the Norton Security software running scans every day, multiple times per day. I imagine it is the VPN that is messing up the Swagbucks because it is probably "pinging" me in a location via my VPN even though my static location is at my registered zip code. I have tried quite a few surveys over the past few days but I was disqualified from most of them. I had no problems redeeming for the $25 VV on the first of the month and I had the VPN running at that time so I think whatever the issue is has to do with the $100 PayPal redemption attempt.
Ugh...I really hope they take care of this...but I know it is going to take forever. Man, that is $150 that I needed for our October vacation too...now, I don't think I am going to get it in time.