Thomas Cook & My Disney Experience access??

[Hollyhop]

hi guys,
I booked a two week trip for next April this weekend. Very very excited!!

We booked through Thomas Cook who gave us a good price and were super helpful. Only trouble is they're telling me I can't get my booking reference to access My Disney experience until 60 days before departure? That's fine for fast pass but I'm worried about ADR; we're on the dining plan and I don't want to be stuck with only a few restaurants to choose from with only 60 days to go :-(

Has any one booked with Thomas Cook before and has this problem. What should I do?

Thanks

 

[BudgieMama]

You can book from 180 days one day at a time, regardless of the reservations on MDE, but they should be able to get a reference for you.

 

[peachiepie]

My last Disney holiday was booked through Thomas Cook. We never managed to get the reference from them (although this was a couple of years ago before fastpasses went online)...we ended up booking our restaurants one day at a time. Was a bit of a pain, but we did get all the reservations we were hoping for.

 

[Jon84]

They will get it for you, takes a while to get it into their heads that they can.

Confusion between all the numbers of days for stuff is rife with TC!

 

[bex7583]

my sister has booked theme park tickets with thomas cook and had similar problems

 

[lalalaitssteph]

I booked with Thomas Cook - I just called Disney Guest Services and they gave me the reservation number I needed to link the booking to My Disney Experience I was at the 180 day mark, so was pretty eager to get some dining reservations booked