The "Waiting for ROFR" support group thread

[Chickkypoo]

I just got in the mail a letter from Timeshare Closing Services indicating that I closed on Tuesday the 15th. I received an e-mail on Friday from TSS notifying me that I closed, yet received another one from an admin. assistant from there yesterday notifying me of the same thing (she told me my points would be in the system May 2 - That's 2 and a half weeks after closing! I'm just hoping they submitted my info to Disney on Tuesday, Friday at the latest, and not yesterday. I called Disney this morning, and they have no record of me yet. I'm getting anxious to book my November trip, most of the week I'm going is slow, but that first weekend is usually busy, it's the end of the Food & Wine Festival and it's Rememberance Day (Veteran's Day) Weekend. Uggh! I think this is worse then waiting for ROFR, it's like being a child and having a toy put in front of you that you're not allowed to play with, lol!

I was looking at the ROFR thread, there was someone with a very similar contract to mine (same UY, same price per point, left over '07 points as well) and she didn't make it thru ROFR. Makes you wonder how they make their decisions...

 

[Chickkypoo]

Tammy, I have to tell you that you have got to be a glutton for punishment. I can't believe you bought another resale so quickly. I don't think I ever want to go through this again....ever!

We placed our offer way back on Jan. 29th and it has been a long and winding road with many twists and turns along the way. I finally got a member number today but it took me all day and lots of phone calls to get it done and I was told I still may not be in the system until tomorrow.

I called MS this morning and I still wasn't in the system. After telling her my story and the fact that it has been 8 days since we closed she recommended I call TTS to have them check on things but like just about every other CM I talked to she warned me that they were very slow and it sometimes takes 2 weeks to get in the system using them.

My agent wasn't in today so I talked to another agent and told him the story and asked him if he could please check to make sure my paperwork was sent and he said it was the closing company that sends the paperwork but he would contact them and double check that my paperwork was sent in. He did agree that 8 days was a long time to not at least have your name in the system.

I got a call back saying that I did indeed close on April 15th and my paperwork was sent to Disney on April 16th but the person they sent it to was out of town and wouldn't be back until Monday. He went on to say that he had emailed and left a voice mail for somebody else at Disney to see if she could get a hold of the paperwork that was sent to the person who is out of town and he would call me back in the next couple of days and let me know what kind of response he got.

After I hung up I waited a couple of hours and called MS again and explained my situation again and this time the wonderful CM offered to transfer me to Member Administration to see if they could help me. Now another CM had talked to MA for me a couple of days ago and told me that they had looked every where for my paperwork and didn't see it anywhere. This time I talked to someone from MA myself and she asked me for the sellers name and the old contract number from the closing papers which I gave her. She then informed me that the last thing they had received for this contract was when it went for estoppel and there wasn't any other paperwork for this contract and I needed to contact my agent again and have them resend the contract or I would never get entered in the system.

Now I was no longer just frustrated but very angry. I called TTS back and told them what I was told. I told him the name of the person I talked to in MA and he insisted there wasn't anybody who worked in MA with that name. Now I'm wondering if the names Disney CM's give you are real or if they make up pseudonyms for themselves. He called the closing company again and they swear they sent the papers. After going around and around with him he came up with another person for me to call at MA but by then I was mad and said you know what I paid you to close this contract and make sure I get in the system so he called the guy himself and then called me back to say they have the paperwork now and would enter me into the system right away and he would call me back when it was down. He called me back about an hour later with a member number and said I still might not be in the system until Thursday.

So I have a member number now but it really left me with a sour taste in my mouth. I have to give you a lot of credit Tammy for going through this again. If you ever see me on the boards discussing purchasing another resale do me a favor and just shoot me ok?

EEEKKK!!! After reading this, I'm beginning to wonder if they lost my paperwork as well - we closed on the same day! I may have to make some phone calls tomorrow.

 

[Laxmom]

I gotta tell you guys, I am some kinda not impressed with TTS. 2 1/2 weeks to notify you that you closed? So difficult to get your points in the system? Now I am nervous. They have gotten such rave reviews in the past. What in the world is going on?

Tammy, who did your friend buy thru? It will be interesting to see where the error occurred with her stuff. Do you think she will have trouble getting this squared away?

Yea, this stuff is definately worse than ROFR! Definately not for the faint of heart. Here's some pixie dust coming your way guys!!


Hey Guys!! Who was the resale agent and company that kept getting ******. I can't remember. Someone just posted that there are no resellers being currently filtered. I want to see if it still does it.

 

[disneymotherof3]

Congrats to everyone who got good news today!!!

This it off topic, but I just got back from taking my DD14 to volleyball practice and guess what?!?!? Her volleyball coach is a DVC owner!!! He owns at SSR!

 

[colonialtinker]

Shontell and I worked well together though I will say that I often initiated conversation via email or phone...I have a problem with wanting to talk too much...now I type! It may have taken a day for her to get back to me but she did. And it's just like in my biz...there's a comfort level that you have because it does become so personal buying a home. Hard much more difficult is that in a phone conversation or two and exchanging a couple of emails. There's a lot to be said for being able to look someone in the eye when conducting business!

Here is Bob's from today

I
Hey Guys!! Who was the resale agent and company that kept getting ******. I can't remember. Someone just posted that there are no resellers being currently filtered. I want to see if it still does it.

I'm getting worried now as my money has been wired and now I sit and wait for closing to be finalized I'm not saying a word to DH until I can see my points online.

 

[tammymacb]

I gotta tell you guys, I am some kinda not impressed with TTS. 2 1/2 weeks to notify you that you closed? So difficult to get your points in the system? Now I am nervous. They have gotten such rave reviews in the past. What in the world is going on?

Tammy, who did your friend buy thru? It will be interesting to see where the error occurred with her stuff. Do you think she will have trouble getting this squared away?

Yea, this stuff is definately worse than ROFR! Definately not for the faint of heart. Here's some pixie dust coming your way guys!!


Hey Guys!! Who was the resale agent and company that kept getting ******. I can't remember. Someone just posted that there are no resellers being currently filtered. I want to see if it still does it.

Kathy bought from TTS also. Don't know where the mistake was made but she's going to have a mess to fix tomorrow.

I bet she who must not be named is still filtered. Shontell...

Let's see.

 

[tammymacb]

Maybe I spelled her name wrong. It showed up

 

[Laxmom]

The comment was "currently" filtered so it has to be a recent change since the last time we discussed this.

Tammy, keep us posted on your friend.

Has anybody "who has lived to tell about it" gotten their DVC planner yet? I wonder how long that takes!

Colonialtinker, how long ago did you wire your money?

 

[disneymotherof3]

Has anybody "who has lived to tell about it" gotten their DVC planner yet? I wonder how long that takes!

Yep! I got mine about 2 weeks ago.

 

[tammymacb]

I got my planner, but no cards so far. I probably got the planner late last week.

 

[Laxmom]

Wow!! That is so cool! Finally!! Something about this process that goes quickly!!!

 

[tammymacb]

Wow!! That is so cool! Finally!! Something about this process that goes quickly!!!

You got that right! And that's about it, too..

 

[colonialtinker]

Laxmom, we overnight the papers Monday took until Wednesday, something to do with living in a rural area and wired the money Tuesday. We know that the money was received that afternoon, I called. I was told everything was in order and that they had received the closing papers from the sellers. As of now we are into day 44 of the process from the offer to mailing the final papers. I was told and have read that it usually takes about 60 days if everything falls into place. I'll know in 16 days.
As for contract #2 I am still waiting to get the closing papers from them. That contract is in day 20 of the process. I have decided in the future if I want anymore points I'll buy them from Disney. Thankfully I have been so busy at work I haven't had time to really fret over anything.
As for work you won't believe this.
If anyone here works for Verizon I'll apologize now. Your company is driving me crazy at work We have had so many problems keeping our DSL line up. We are moving to a new building next month and Verizon keeps moving our lines into cyber space. You would think they someone there would know what they are doing. Last week I spent 2 hours trying to find out what the problem was. They told me it had been turned off for 1. none payment by the collection department, 2. we requested it, 3. he didn't have a clue and 4. something to do with the phone side and DSL divisions. I have came to the conclusion after 3 weeks of on and off DSL that Verizon doesn't have a clue. Tomorrow I start all over again trying to get our DSL line running. Maybe I'll call in

 

[Laxmom]

It is the week for fun at work!!

 

[colonialtinker]

It is the week for fun at work!!

I would blame the moon, but its not full. The only good thing that has happened at work is I got all my files caught up. Tomorrow will be very boring if DSL isn't up sometime before noon. I wonder if they'll just let me go home I can check the voice mail from home and call the guys on their cell phones if I need anything done. Now to run it by my boss

 

[minniekissedme]

hi everyone!!! I'm here for a bit...still have some work to do tonite...real estate never ends!

Sounds like we had a pretty good day here all in all.
Laxmom, I thought your input to the newbie was right on!
I did get my planner maybe Monday. That was kinda like a tease w/no points.

Thanks everyone...I made it! Congrats too T&E and Tammy's Kathy! One last wait...my M&D have to decide (by Sunday I told them) if they want to go with us on the first trip home!

So what else is up!?!? Forgot this...I saw Shontell's name made it thru before in one of my posts. Wonder if the filter is down or they have changed their minds about filtering her and dvcbyresale.com. I guess I'll know when this goes thru or I get another bad boy warning!

 

[icouldlivethere]

I just got in the mail a letter from Timeshare Closing Services indicating that I closed on Tuesday the 15th. I received an e-mail on Friday from TSS notifying me that I closed, yet received another one from an admin. assistant from there yesterday notifying me of the same thing (she told me my points would be in the system May 2 - That's 2 and a half weeks after closing! I'm just hoping they submitted my info to Disney on Tuesday, Friday at the latest, and not yesterday. I called Disney this morning, and they have no record of me yet. I'm getting anxious to book my November trip, most of the week I'm going is slow, but that first weekend is usually busy, it's the end of the Food & Wine Festival and it's Rememberance Day (Veteran's Day) Weekend. Uggh! I think this is worse then waiting for ROFR, it's like being a child and having a toy put in front of you that you're not allowed to play with, lol!

I was looking at the ROFR thread, there was someone with a very similar contract to mine (same UY, same price per point, left over '07 points as well) and she didn't make it thru ROFR. Makes you wonder how they make their decisions...

Wow...as I read this I felt like I was in the Twilight Zone experiencing a weird case of de ja vu. I see you read my post with what I went through just to get my name in the system. I got told by 2 different people at MS that my paperwork never got sent to Disney and unless I got the closing company to resend it I was never going to get into the system. When I called to complain maybe they discovered that others who closed the same day I did didn't have their paperwork sent over either.

I'm not sure what happened MS told me they looked everywhere my paperwork could be and it definitely wasn't there. TTS told me that the closing company says they sent it the day after I closed but that it was sent to somebody who was out of town and they were trying to find a way for somebody else to get at it. MS insisted to me it was not there. I told TTS that was completely unacceptable and they got the paperwork to Disney and had it expedited and I'm now in the system.

They must have researched what happened to my paperwork and discovered I wasn't the only one. I'm very disappointed with them. I guess what all of the CM's were telling me for it not to be unusual for that particular company to have people waiting 2 weeks to just get in the system was true.

 

[Laxmom]

Laxmom, I thought your input to the newbie was right on!

I was a book keeper in a real estate office in another life. I guess I picked up something!

I can't wait to get my planner. We went to the DVC sales pitch on our cruise in Sept. and they gave us a book but we tossed it. DUH!! I know it was last years, but still, I would have loved to drool on the pages to pass the time.
And, of course, we talked to him about buying HHIR!! Third time is a charm, I guess.

I am still just dumbfounded at the drama with TTS. I guess my expectations were too high after reading all the rave reviews. I was wondering if I had made a mistake not buying thru them. I wonder what is going on over there? Being a business major, I would love to know.

Well, I am going to hit it. Another day off tomorrow...how will I cope?

 

[minniekissedme]

Well, I am going to hit it. Another day off tomorrow...how will I cope?

Sleep well...study hard. We can pick up the resale conversation tomorrow.

 

[GoofyDad13]

Minnie - Great news on the points.

With all the drama going on with MS, TTS, the full moon, etc, I have a question of the day for Friday:

We joined this thread because we wanted help getting through the ROFR wait, which of the following is the worst wait, and why?

- Acceptance of your offer
- ROFR
- Estopple and closing papers
- The wait to close, after papers and payment submitted
- Getting into the system, WITH POINTS (that are correct)
- HR to return so we can here about the hours he spent at the BWV front desk and see his pictures
- Other, did I miss something (waitng for your first DVC trip does not count)