Just got back from a 6 day stay 2 bedroom at the Grand. My first stay ever at that location. First of all, the rooms are beautiful. Secondly, the pool situation was a mess. 2 pools is not enough for a 7 building probably close to 1000 rooms/villas.
Spent two full pool days at the courtyard pool. Opened at 7am. Day 1 I arrived at 6:55 expecting a line. No line. People already in and 40% gone and by 8am it was at capacity.
Day 2. I got there at 6:50. Easter Sunday. 50% gone and by 7:30. At capacity. Now by at capacity, I mean every chair had a towel on it. I sat there with wife and other family friends, there were chairs that people didn’t come back to until 1pm. Also there aren’t enough chairs at that pool. And that slide pool. Whoever designed that. The area around the pool is 65% slide, waterfall, 4 cabanas, bathrooms and the bar right up by the pool. Again limited seating.
Add in cool water temps and it’s not a good pool experience. And I’ve talked to the Disney people in the past. The nights, the rain, we had a cool stretch. I’ve heard all the excuses…As a pool owner from Michigan, I know how to manage a pool temp, and it not any different from your house. I like a warmer pool. Say 87 to 88. To do that your heater will Run more often. And cost you more (which I think is the main issue) But you set it and it keeps that temp
Disney claims this 82 degree temp policy which is too cold for a resort of this caliber. You shouldn’t have people inching into the water like they are being tortured at the rates guests are paying. But they turn the pumps and heater off at night. Temp drops to probably high 70’s. Comes back on in morning but it takes to mid afternoon to get to a “reasonable”level and that shouldn’t be accepted there.
Again. Loved the rooms. But I will pass in the future