Brownieone
Earning My Ears
- Joined
- Oct 12, 2008
- Messages
- 65
We recently completed another wonderful stay at VGC ... still our favorite DVC.
But no stay is perfect, and this time the trash and towel service left us puzzled. Here's what happened for this six-night stay:
1. We arrived on a Saturday, so I believed the trash and towel to be on Tuesday ... on the 4th day. Back in the room around 4 PM after swimming, I noticed we hadn't gotten it. So I called Housekeeping. They explained my 4th day was actually Wednesday and it would come then. I didn't agree, but ok.
2. Wednesday was our no park day, but we were out of the room the whole day. Huntington Beach in the morning, Captain America 2 in the afternoon ... great film. But no trash and towel service when we returned late afternoon. So I called Housekeeping again. Different person answered, I explained this was the 5th day, and didn't we get it on the 4th? She said, no 5. I said, I think it's 4. Then I got a polite, I don't want to argue. Would you like your free trash and towel service today? To which I said yes.
Within a half hour, housekeeping arrived and took care of us. Very friendly.
Again we had an excellent stay, but what is the ground truth on when trash and towel service is supposed to take place for a 6 night stay? On the 4th day, right? So for us ... Tuesday?
Thanks in advance.
But no stay is perfect, and this time the trash and towel service left us puzzled. Here's what happened for this six-night stay:
1. We arrived on a Saturday, so I believed the trash and towel to be on Tuesday ... on the 4th day. Back in the room around 4 PM after swimming, I noticed we hadn't gotten it. So I called Housekeeping. They explained my 4th day was actually Wednesday and it would come then. I didn't agree, but ok.
2. Wednesday was our no park day, but we were out of the room the whole day. Huntington Beach in the morning, Captain America 2 in the afternoon ... great film. But no trash and towel service when we returned late afternoon. So I called Housekeeping again. Different person answered, I explained this was the 5th day, and didn't we get it on the 4th? She said, no 5. I said, I think it's 4. Then I got a polite, I don't want to argue. Would you like your free trash and towel service today? To which I said yes.
Within a half hour, housekeeping arrived and took care of us. Very friendly.
Again we had an excellent stay, but what is the ground truth on when trash and towel service is supposed to take place for a 6 night stay? On the 4th day, right? So for us ... Tuesday?
Thanks in advance.