Hi Everyone. We checked in last Sunday at about 2:30 after our 11AM flight out of Philly. I had requested Tahiti or Tokeleloi 3rd floor on our reservation. The very sweet lady who checked us in (we took the ME from the airport with no complaints) was very nice and I made no requests for upgrades or even enquired if my requests had been met. I just smiled at her and my husband and I admired the lobby of the Poly and waited for her to hand us our info. I almost died when she told us we had been given a complementary upgrade to Hawaii

. Our room in Hawaii was 3rd floor garden view with a side view of the volcano pool. The conceirge staff was wonderful and we loved the goodies and drinks that were put out. The lounge was fabulous for viewing Wishes and we are now spoiled . We took a walk later in the week to the GF and saw a wedding with a bride dressed like Cinderella and the beautiful glass coach and white horses were out for her. I took photos and will post. I will also get photos up of our Hawaii room views when I figure out how to post. We had a great week. Highlights were..our upgrade to Hawaii at checkin , Tusker House lunch (delish!), seeing that magical wedding in progress at the GF..what a dress, and the congenial staff at the Poly. We met no one who was rude. Our room was very quiet. We were at the end of hall, so we only had one neighbor next . It was very quiet. The parks were pretty quiet and "do able" in our opinions. Both pools were great. We actually liked the quiet pool better. The volcano pool got very crowded in late afternoon.
Things we didn't like: Kona Cafe

...the service was awful. The waitress forgot my DH's orange juice and never brought him a glass of water that he asked for. Compared to Boma (who had the best service of any place we went..Kona seemed even worse) Another annoying thing was one day we came back to our room after 4pM and our room still wasn't cleaned. We just told the maid when she came around to give us clean towels. That only happened once. We liked being on the monorail because The BUSES! We only had a bus issue once and that was at Animal Kingdom..we waited 35 minutes for a bus back to the Poly. The night we had dinner at Boma we took a cab

Mousekeeping was great except for that one incident and I got tons of great H2O products and brought a lot home . The solar gel is great. Will post photos when I can. It was a great week, we love the Poly. We are seriously thinking of changing our June reservations from the GF to the Poly.
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