sam_gordon
DIS Legend
- Joined
- Jun 26, 2010
- Messages
- 28,582
Add in many institutions/companies don't want to upset customers, even when they're (the company) is in the "right".Too many institutions/companies completely relying on people to be considerate and self-aware. It's a sad state of affairs when companies have to police behavior that should be considered normal etiquette. No one knows how to behave in public anymore.