The Future of Fast Pass Plus

[MichiganDVC]

I know these are the responses, but no one accuses the poster of lying or exagerating their positve experience.
Not the same for people who have lost FP's.

BS. I've been accused of drinking Kool-aid and wearing rose-colored glasses whenever I say I like MM+/MB/FP+ and have no problems with it. I am accused of loving Disney SOOO much that I am willing to overlook the OBVIOUS problems.

Except that it has caused me no problems.....

 

[Mad Hattered]

Mad Hattered....where does your experience with MBs and FP+ come in?

My brain.

 

[magicbob]

I know these are the responses, but no one accuses the poster of lying or exagerating their positve experience.
Not the same for people who have lost FP's.

BS. I've been accused of drinking Kool-aid and wearing rose-colored glasses whenever I say I like MM+/MB/FP+ and have no problems with it. I am accused of loving Disney SOOO much that I am willing to overlook the OBVIOUS problems.

Except that it has caused me no problems.....

Again, we are not discounting that you experienced no problems. But because you didn't, you seem unwilling to accept that there could be problems and you were lucky to not have experienced them. There HAVE been some OBVIOUS problems for many. Dismissing them and blaming the "victim" seem to be the norm around here.

 

[Suvadoo]

Again, we are not discounting that you experienced no problems. But because you didn't, you seem unwilling to accept that there could be problems and you were lucky to not have experienced them. There HAVE been some OBVIOUS problems for many. Dismissing them and blaming the "victim" seem to be the norm around here.

 

[kidd_freeper]

Is it just me or does FP+ seem like an awful lot of work for a vacation?

Yes, this definitely is a drawback.
But being able to pick the times for you FPs is an advantage.

 

[MichiganDVC]

My brain.

Exactly. You don't like the direction Disney is taking, therefore everything they do will be flawed in your eyes. Which is fine, but lets not pretend you have any idea what you're talking about. You hate FP+ and MM+, yet you've never used them. You looooove DA and Gringotts, yet you've never seen them live. Its called bias.

Again, we are not discounting that you experienced no problems. But because you didn't, you seem unwilling to accept that there could be problems and you were lucky to not have experienced them. There HAVE been some OBVIOUS problems for many. Dismissing them and blaming the "victim" seem to be the norm around here.

Nope. I clearly said that I understand that people have had problems. This does not necessarily make the whole system flawed, inefficient, or bad. My email has trouble once in a while. Does this mean Google is crappy and we need to revert completely back to snail mail? No, it means life is imperfect. Vacations are imperfect.

 

[Mad Hattered]

The thing is, you really don't wish FP+ operated efficiently.

So it's true. Wishes really DO come true. You don't even want to know what my other two wishes were.

 

[PlutoMars]

You didn't miss much. It was just stuff like how Gringotts sucks because it's had operating issues. You know, that whole new ride doesn't work crap. But that has died down since the ride has operated much more efficiently as of late. I only wish the same could be said for FP+. Irony 101.

Oh, much like problems with FP+, Gringotts continues to have daily issues and breakdowns.

http://www.clickorlando.com/news/gr...514?utm_source=twitterfeed&utm_medium=twitter

But the guests did not contribute to the lack of reliability of Gringotts like some of the guests have contributed to MDE and FP+ issues. Looks like Universal has IT problems as well. Now there is irony for ya.

And I never said that Gringotts sucks. It was just opened too soon because Universal wanted to open it in the summer.

 

[magicbob]

Exactly. You don't like the direction Disney is taking, therefore everything they do will be flawed in your eyes. Which is fine, but lets not pretend you have any idea what you're talking about. You hate FP+ and MM+, yet you've never used them. You looooove DA and Gringotts, yet you've never seen them live. Its called bias.



Nope. I clearly said that I understand that people have had problems. This does not necessarily make the whole system flawed, inefficient, or bad. My email has trouble once in a while. Does this mean Google is crappy and we need to revert completely back to snail mail? No, it means life is imperfect. Vacations are imperfect.

But, again, we are talking about SIGNIFICANT issues that many guests have faced. Not some little blip. I would maintain that the system IS flawed when it is as unreliable as reports indicate. But unless you've been one of the unlucky ones, those reports are obviously exaggerated. And it didn't happen to me, so what do I care? Vacations aren't PERFECT after all.

 

[Mad Hattered]

Oh, much like problems with FP+, Gringotts continues to have daily issues and breakdowns. http://www.clickorlando.com/news/gringotts-ride-breaks-down-at-universal/27171514?utm_source=twitterfeed&utm_medium=twitter But the guests did not contribute to the lack of reliability of Gringotts like some of the guests have contributed to MDE and FP+ issues. Looks like Universal has IT problems as well. Now there is irony for ya. And I never said that Gringotts sucks. It was just opened too soon because Universal wanted to open it in the summer.

It's all good. Gringotts is still in the "testing" phase.

 

[WILDERNESS FAN 55]

The thing is, you really don't wish FP+ operated efficiently. You had a long rant earlier on this thread where you admitted that you dislike the direction and vision of Disney overall. So regardless of what Disney does, you're going to dislike it.

For the record, I have three trips under my belt since FP+ started: one trip for 6, one for 2, one for 9. The only problems I had with FP+ were of my own doing. I would try to rearrange a FP for a "better" time (day of) and then it would turn out that the original time was better, but I couldn't get it back. I get too fussy and want to micromanage and it doesn't always work out.
Otherwise, I have scheduled 10 ADRs, 30 FPs, and 5 different resort stays for a total of 13 separate people with every type of ticket possible. Between us, we've purchased probably 100 beers at 50 kiosks, 40 CS meals, and probably 30 different items of merchandise all using our MBs.

Zero problems. In fact, it was AWESOME. No credit cards. No finding the room key. Nothing. Just a tap of the band for everything mentioned above.

Not saying others haven't had problems. But lets not assume that if a handful of people HAVE had problems, that it is an overall inefficient system for all. It is not. MDE/MM+/FP+ has worked for me beautifully and I expect it should when I return in December.

And this isn't a case of Rose-colored glasses or drinking Kool-aid. This is anecdotal evidence from a frequent visitor who is no stranger to WDW, from three trips over 7 months, with heavy use of MDE and MBs.

Mad Hattered....where does your experience with MBs and FP+ come in?

 

[practicallyperfect77]

I managed to score 7 FPs for A&E together but I had to do it at the very end of the vacation. There was NOTHING else available and I was searching for 4. AFter I got the 4, I copied the other three and it copied them to the exact same time.

eta: also majorly annoying I have been going to Disney since the dawn of time and have always managed to easily get FP for Soarin' and Test Track on the same park day and now it only lets you pick one or the other. We will have to get there early to do TT without a big wait. It's not the end of the world of anything but for me, the before way was much better.

Congrats! Was really hoping I could snag 7dmt our first day b/c the kiddos have never been on a coaster. I was going to use this as a test to see if Big thunder and space were good. Guess I'll just have to wait and see. A&E would be great to get but it won't make or break the trip. I am going to try for it tho.

 

[PlutoMars]

Again, we are not discounting that you experienced no problems. But because you didn't, you seem unwilling to accept that there could be problems and you were lucky to not have experienced them. There HAVE been some OBVIOUS problems for many. Dismissing them and blaming the "victim" seem to be the norm around here.

Maybe just perhaps, if some of the negative experiences werent filled with exaggeration and hyperbole then it wouldnt raise an eyebrow.

Just like the use of the word "victim" is a bit dramatic.

As I have said, I do believe people have had issues through nothing that they have done with MDE and FP+ and Disney should fix those issues. I am not dismissing anything. But I also believe that some people have contributed to the issues that they are facing as it does happen in IT. Nature of the beast.

AND has been pointed out, some positive experiences have been just as scrutinized as the negative ones.

 

[PlutoMars]

It's all good. Gringotts is still in the "testing" phase.

Ah, so live testing on paying guests is good for Universal and not Disney.

Got it!

Thanks for clearing that up for me

 

[btk2333]

Again, we are not discounting that you experienced no problems. But because you didn't, you seem unwilling to accept that there could be problems and you were lucky to not have experienced them. There HAVE been some OBVIOUS problems for many. Dismissing them and blaming the "victim" seem to be the norm around here.

I think the difference is that we consider our experience normal- we were not LUCKY not to have problems because the vast majority are not having problems. We don't say thank goodness we didn't have problems- we just assume it went normal- most people with this experience don't post on the message boards because they don't write things like - just back everything working as attended- when they do they quickly fall off the front page. Maybe we're wrong in that assumption but I know that's an assumption that I base most of my opinions on.

Because if iur experiences we see people who have problems as the unlucky exceptions, even if there are "many" of them. They are also much more likely to post on the message boards about their problems Because they are angry and frustrated (deservedly so in most cases) and then these posts are jumped on and other posters worry about if it might happen to them so the posts reach large post counts and stay on the front page for awhile.

It is impossible to know exactly what proportion of people are having problems, but when you haven't had problems even when you've put the system to rigorous use (three trips of varying sizes like pp said- I've done three trips entirely fp+ one of 6, one of 4 and one of 2, the last two were planned less than three weeks before arrival, no issues for me either. We also did two trips during testing when we had access to both legacy and fp+ and had no magic band or fp+ problems on those trips either) it's easy to assume that your experiences are the majority. I have no concerns about technical issues because I haven't had any significant issues with my trips. That doesn't mean we don't feel bad for the people who had problems or know that it could potentially happen to us too- we just default to our positive experiences.

 

[MichiganDVC]

But, again, we are talking about SIGNIFICANT issues that many guests have faced. Not some little blip. I would maintain that the system IS flawed when it is as unreliable as reports indicate. But unless you've been one of the unlucky ones, those reports are obviously exaggerated. And it didn't happen to me, so what do I care? Vacations aren't PERFECT after all.

Maybe just perhaps, if some of the negative experiences werent filled with exaggeration and hyperbole then it wouldnt raise an eyebrow.

Just like the use of the word "victim" is a bit dramatic.

As I have said, I do believe people have had issues through nothing that they have done with MDE and FP+ and Disney should fix those issues. I am not dismissing anything. But I also believe that some people have contributed to the issues that they are facing as it does happen in IT. Nature of the beast.

AND has been pointed out, some positive experiences have been just as scrutinized as the negative ones.

For a bit of perspective, I just received an email this morning from a colleague alerting us that her entire Google Drive + calendars had been erased by our all-knowing, all-seeing IT department during our annual platform/tech-vision change. Turns out, my drive is intact, but my calendars are gone. I am a teacher and these calendars contained all my lesson plans and assignments for last school year. I spent hundreds of hours uploading the assignments and writing out the lesson descriptions. THAT is a real problem with IT.
A couple of lost FPs really doesn't compare.

 

[magicbob]

Maybe just perhaps, if some of the negative experiences werent filled with exaggeration and hyperbole then it wouldnt raise an eyebrow.

Just like the use of the word "victim" is a bit dramatic.

As I have said, I do believe people have had issues through nothing that they have done with MDE and FP+ and Disney should fix those issues. I am not dismissing anything. But I also believe that some people have contributed to the issues that they are facing as it does happen in IT. Nature of the beast.

AND has been pointed out, some positive experiences have been just as scrutinized as the negative ones.

Where would we be without hyperbole on this DIS?

I put "victim" in quotes for a reason. Perhaps too strong of a word, but trying to convey that it is the person to which a bad thing happened. Not a lot of sympathy for those folks of late.

I still maintain that, on the whole, negative reports are vastly more scrutinized, but we'll just have to disagree on that point.

 

[MichiganDVC]

Ah, so live testing on paying guests is good for Universal and not Disney.

Got it!

Thanks for clearing that up for me

Just repeat to yourself: Universal good. Disney bad.

 

[mom2rtk]

For a bit of perspective, I just received an email this morning from a colleague alerting us that her entire Google Drive + calendars had been erased by our all-knowing, all-seeing IT department during our annual platform/tech-vision change. Turns out, my drive is intact, but my calendars are gone. I am a teacher and these calendars contained all my lesson plans and assignments for last school year. I spent hundreds of hours uploading the assignments and writing out the lesson descriptions. THAT is a real problem with IT.
A couple of lost FPs really doesn't compare.

But that's your JOB. They pay you to be there.

Disney is a vacation. You pay for the privilege of being there.

Too many people try to justify this by saying "Hey, that's technology, that happens". But Disney voluntarily took a system that worked great and ramped up the degree of technology involved to benefit their bottom line. And all of a sudden this unnecessary ramp-up is supposed to be something the guest just takes in stride and settles for?

 

[magicbob]

For a bit of perspective, I just received an email this morning from a colleague alerting us that her entire Google Drive + calendars had been erased by our all-knowing, all-seeing IT department during our annual platform/tech-vision change. Turns out, my drive is intact, but my calendars are gone. I am a teacher and these calendars contained all my lesson plans and assignments for last school year. I spent hundreds of hours uploading the assignments and writing out the lesson descriptions. THAT is a real problem with IT.
A couple of lost FPs really doesn't compare.

And what about a couple of lost tickets? Not being able to enter the park for hours after paying thousands of dollars. Is it acceptable as long as the numbers affected are only 1 in 1000?

To me, that's like Taco Bell announcing they are going to add dog poop to 1 out of every 1000 tacos. So don't worry, the vast majority of guests will have no concern.