Hi all - two things quick:
Here is the letter that I plan to send to the Vice President of Operations for the Magic Kingdom. Please critique and comment. Second thing will be in the next post.
Marti ******
address included in original
April 26, 2006
Mr. *************
Magic Kingdom Big Cheese
Main Street USA
Dear Mr. ******,
It is with great pleasure that I write this letter to you. All too often in life people only take time out of their busy schedules to write a letter of complaint; I can assure you this is not the case!
I will keep this as brief as possible my husband turned 40 last year and all he wanted for his birthday was to try to be Grand Marshal of the Share a Dream Come True Parade. I called everybody and anybody with Disney to be told repeatedly that it is a random procedure and one of the true moments of magic within the Kingdom. I was crushed, but determined to do whatever I could to make my husband happy. (Ill save the glowing remarks about him, but trust me, hes a great guy!). I made t-shirts for us and kept my eyes open on Main Street. Thats when we met Fritz the purpose of this letter. He is such a wonderful man, so caring and kind. He never flinched when a crazy lady (me) bounced up to him and blurted out could you please help me make my husbands dream come true? He never let on that he was the correct person to see about the parade, explained that he had to make a phone call about it and could I wait. I told him Id wait all day for the chance to make my husband happy. He came back with the good news and we went to share it with our group. Can you imagine a 300 pound man in the middle of Town Square, jumping up and down, crying and hugging Fritz?? It was a magical moment that we will never forget. Im sure you know what a valuable employee you have in Fritz; I just wanted you to know that the guests at the Magic Kingdom appreciate it as well.
You would think that the story stops there, but it does not. On our next trip to the world we stumbled across Fritz again on Main Street. We thanked him profusely for providing memories that are irreplaceable and pushed our luck to ask for a favor. A friend we had met online wanted Tinkerbelles autograph, but as you know, it is difficult to ask a fairy for an autograph!! But Fritz again went above and beyond. If you open the attached link you will see that Fritz again made memories for somebody elses family. He does what ever is necessary without a blink of an eye and I think an employee should be recognized when they go above and beyond. He made precious memories for two families and they will both be forever grateful. Would you please see that Fritz gets a copy of this letter? I dont know his last name or I would send one directly to him. In the link we refer to him as Fritz to ensure his anonymity and preserve the magic for others. I think youd be pleased with the comments from the DIS Board about Fritz as well. Thank you for taking the time to read this and the link. We think Fritz is the best and wanted you to know as well.
Sincerely,
Marti *******
http://disboards.com/showthread.php?t=1027195