Just got my semi-monthly packet from one of the hotels. Of course you know I'm going to share the comments:
1. Lovely, clean, great breakfast. Thanks for honoring AARP rate - we are seniors and it helps the budget! P.S. Like Non-Smoking Policy. RATE SHOULD HAVE BEEN LESS - IT WAS LAST TIME!!!!!!!!!!!!!!!
My comment: Well the last time you were here was the middle of February when it was dead! Of course the rates were lower. Our rates vary from day to day, season to season. Just like every other hotel in the world!
2. Why the real coffee mug and glasses in room? You should use disposable cups and glasses it is more sanitary.
My comment: If we use disposable the environmental people leave nasty comments that we are wasting resources. We do have a dishwasher that cleans and sanitizes them, just like a restaurant.
3. I think this is the best BW we have ever stayed in! The facility is great and the breakfast fantastic. Having a nice bowl of warm soup on arrival makes a good impression and hits the spot. The cookies to are great when not overbaked, I prefer mine soft!!
My comment: Sorry dude, the cookies contain eggs and we must cook them according to the rules of the health department to kill the dangerous bacteria. Would you rather we poison the public so you can have soft cookies?
4. Very, very satisfied w/all accomodations. Would definitely stay again. Would suggest offering the USA newspaper to your guests as a courtesy.
My comment: Did you try opening your door and looking on the ground in the hallway? I'm sure you would have to trample the USA TODAY newspaper to get out of the room.
5. Provide some dishes, silverware and other stuff to use in the microwave and refrigerator.
My comment: You want us to provide you some food also?

I guess paying the $10 per night extra for a kitchenette room with all of those items was asking a bit much. Next time we'll send someone up to cook for you!
6. Please provide more room in the beds, they were a bit small. That would be nice.
My comment: We have king size beds and queen size beds. They are a standard size throughout the world.

Is there some other bed size we don't know about?? Perhaps you should tell your spouse to move over and quit hogging the bed!
7. Nice accomodation but tv is too big. What a disappointment! Also we could hear the cars on the road outside.
My comment: Would you prefer that we give you a 13" tv and a magnifying glass? How can the tv be too big?? Sorry, next time you are in town we will have the roads shut down so the cars don't bother you.
