The ALL NEW Disney's Contemporary Resort FAQ with PICTURES! (APR 2009)

[PopArtGal]

Is there still free newspaper delivery for the tower rooms?

 

[of the seas]

Is there still free newspaper delivery for the tower rooms?

Yes, they do deliver the paper to your door.

 

[PopArtGal]

Yes, they do deliver the paper to your door.

Thanks

 

[contemporarymom]

I called the CR to book 2 rooms for the first week in February. I was told that all that was available were club rooms and there was one standard king room with Garden View. I booked the Garden View Room for my sister, niece and nephew and my husband and I booked the club room with a Magic Kingdom view.

We really wanted my sister and kids in the same building as us but since we are paying for their room we couldn't afford club rooms for both of us. Is it possible that they are truly sold out for that time period or do they open up rooms once the new rates come out in August?

You may want to call back and price out a suite in the tower. The first week in February is value season and the price might be comparable to two separate rooms. Just an idea. If you have AAA you might even be able to get a discount.

 

[CR Resort Fan 4 Life]

You may want to call back and price out a suite in the tower. The first week in February is value season and the price might be comparable to two separate rooms. Just an idea. If you have AAA you might even be able to get a discount.

That's not a bad idea and don't forget the suite rooms on the 14th floor come with Club Level amenities.

Also Leafsgirl36, it's very possible a lot of the rooms might have been sold because of convention groups who book way in advance. However since February 2010 is a long time from now if you don't want a suite in the Tower other rooms should become available.

 

[Leafsgirl36]

That's not a bad idea and don't forget the suite rooms on the 14th floor come with Club Level amenities.

Also Leafsgirl36, it's very possible a lot of the rooms might have been sold because of convention groups who book way in advance. However since February 2010 is a long time from now if you don't want a suite in the Tower other rooms should become available.

Thanks!!!

 

[CR Resort Fan 4 Life]

Thanks!!!

You're welcome.

 

[FINFAN]

My dad just came home with today's mail and we got our regular mailed confirmation for the 4/3 deal from the Walt Disney Travel Company, so it's great that we now have a second confirmation along with the one I printed online and it brings a smile to my face when we get mail from Walt Disney World.

I agree...seems so much more official and concrete You are going to have a great week!

 

[CR Resort Fan 4 Life]

I agree...seems so much more official and concrete You are going to have a great week!

Thank you.

 

[FINFAN]

Have fun on your trip! You are being passed the torch to bring more pictures to the threads! Take a bunch and post them!

LOL....I accept the honor of the passing of the torch ( photo torch,that is) but be warned, our camera is NOT an SLR...DD's has a 12x optical zoom, should do fairly well, I hope. It will be a while before I get any pics posted tho, as we have to get her all settled into school, travel back home, DS starts right after but I will complete my mission eventually! No worries on taking a bunch of pictures...we were at the Nascar race Saturday and DS kept yelling at me to put the camera down and enjoy the race/day as an experience for myself, NOT thru a camera. I told him if he ever becomes a parent, he will understand that the photos are what we look at after the kids are on their own....so at the risk of getting yelled at by DS, I will do my DIS duty and click away!

 

[GinCar]

First of all, thanks for all of the great and accurate info!

I have stayed at CR one time before and we are booked there for our next visit in less than 3 weeks!

My question/comment is about the views from the tower rooms. I booked a Bay lake standard view, which I am happy about. However, I started thinking that since no one in my family knows the resort we are staying at (it is a surprise) maybe I should see if any MK views are available.

So, I call CRO a couple of nights ago and spoke to a very nice gentleman that told me that yes, there was availability and I could upgrade for X amount of dollars. Okay, I am thinking maybe I should do this.. until he says you really should upgrade because you will be able to have the MK view and a view of Bay lake (huh?).
I said, oh, if I book the MK view, I will also have a view of Bay lake? Yes, mam, you get both.

After this conversation I feel like I know nothing about CR! I looked at the map and I just don't see how you can have both. Help me, what am I missing??

I did not upgrade because I felt like the information was either not accurate, or I would not be getting the view I was asking about.

 

[WDWKOOK]

First of all, thanks for all of the great and accurate info!

I have stayed at CR one time before and we are booked there for our next visit in less than 3 weeks!

My question/comment is about the views from the tower rooms. I booked a Bay lake standard view, which I am happy about. However, I started thinking that since no one in my family knows the resort we are staying at (it is a surprise) maybe I should see if any MK views are available.

So, I call CRO a couple of nights ago and spoke to a very nice gentleman that told me that yes, there was availability and I could upgrade for X amount of dollars. Okay, I am thinking maybe I should do this.. until he says you really should upgrade because you will be able to have the MK view and a view of Bay lake (huh?).
I said, oh, if I book the MK view, I will also have a view of Bay lake? Yes, mam, you get both.

After this conversation I feel like I know nothing about CR! I looked at the map and I just don't see how you can have both. Help me, what am I missing??

I did not upgrade because I felt like the information was either not accurate, or I would not be getting the view I was asking about.

I'm going to give the overworked and perhaps under-trained CM the benefit of the doubt, he must have meant to say "7 Seas Lagoon." You're correct, you can't have views of both the MK and Bay Lake - unless you book two rooms...

BTW, we love the BL view because we prefer not having a parking lot below us, and if you ask for an odd-numbered room, your bed won't face BLT.

 

[GinCar]

I'm going to give the overworked and perhaps under-trained CM the benefit of the doubt, he must have meant to say "7 Seas Lagoon." You're correct, you can't have views of both the MK and Bay Lake - unless you book two rooms...

BTW, we love the BL view because we prefer not having a parking lot below us, and if you ask for an odd-numbered room, your bed won't face BLT.

Thanks for clearing that up! It was evening here, Florida is 2 hours ahead, so he probably was a bit tired.
I think I will keep the BL view. I know there is no guarantee, but I could ask to pay for the MK view when we check in, if there are any available. This "secret" resort thing is hard, I so want my family's opinion!

 

[palmmst]

So, I call CRO a couple of nights ago and spoke to a very nice gentleman that told me that yes, there was availability and I could upgrade for X amount of dollars.

Sorry for the newbie question, but who is this 'CRO' that you can call for room requests?

Thanks!

 

[WDWKOOK]

Sorry for the newbie question, but who is this 'CRO' that you can call for room requests?

Thanks!

No problem, and welcome to the DIS and the CR thread! CRO stands for "Central Reservations Office." Whomever you made your reservation through, is who you will contact to have your request placed in your reservation. I believe the CRO originally pertained more specifically to the Walt Disney Travel Company which is the official booking entity for WDW. I think you will see "WDTC" used more now than "CRO," but they are basically interchangeable.

 

[CR Resort Fan 4 Life]

I'm going to give the overworked and perhaps under-trained CM the benefit of the doubt, he must have meant to say "7 Seas Lagoon."

I was also thinking the Cast Member meant to say Seven Seas Lagoon which is included with the Magic Kingdom Views, so I would say that's an honest mistake.

 

[palmmst]

Thanks....

 

[CR Resort Fan 4 Life]

No problem, and welcome to the DIS and the CR thread! CRO stands for "Central Reservations Office." Whomever you made your reservation through, is who you will contact to have your request placed in your reservation. I believe the CRO originally pertained more specifically to the Walt Disney Travel Company which is the official booking entity for WDW. I think you will see "WDTC" used more now than "CRO," but they are basically interchangeable.

I thought CRO was used for room only reservations and the Walt Disney Travel Company was used for the package deals? For example the confirmation for our 4/3 deal for next month that was mailed to us came from the Walt Disney Travel Company, where as our e-mailed room only confirmation for this December says Disney Destinations.

 

[WDWKOOK]

I thought CRO was used for room only reservations and the Walt Disney Travel Company was used for the package deals? For example the confirmation for our 4/3 deal for next month that was mailed to us came from the Walt Disney Travel Company, where as our e-mailed room only confirmation for this December says Disney Destinations.

This is from: http://www.wdisneyw.co.uk/resortfaq.html

"What's the difference between CRO and WDTC?"

CRO is Disney's Central Reservations Office. WDTC is Walt Disney Travel Company. Both are on the same number, and in the same building.
But, you can't choose whether you get a CRO agent or WDTC agent, although many are now cross-trained.
CRO books Florida resident discounts, passholder discounts, AAA room only & room only 1-2 nights.
WDTC books all annual packages, more than 3 night stays, air fare, transfers (Mears, limo, town car), rental cars, travel protection, AAA packages (only AAA travel agents can call and book for their clients), Disney Club discounts (which will no longer be after 2004), add-ons (like beach stays, Richard Petty, Cirque, golf experiences). All direct mail discounts and other general discounts that marketing advertises will be done through WDTC so that the guest can include these components, do one-stop shopping, and have one policy & one place to call to modify, cancel...etc.

 

[CR Resort Fan 4 Life]

This is from: http://www.wdisneyw.co.uk/resortfaq.html

"What's the difference between CRO and WDTC?"

CRO is Disney's Central Reservations Office. WDTC is Walt Disney Travel Company. Both are on the same number, and in the same building.
But, you can't choose whether you get a CRO agent or WDTC agent, although many are now cross-trained.
CRO books Florida resident discounts, passholder discounts, AAA room only & room only 1-2 nights.
WDTC books all annual packages, more than 3 night stays, air fare, transfers (Mears, limo, town car), rental cars, travel protection, AAA packages (only AAA travel agents can call and book for their clients), Disney Club discounts (which will no longer be after 2004), add-ons (like beach stays, Richard Petty, Cirque, golf experiences). All direct mail discounts and other general discounts that marketing advertises will be done through WDTC so that the guest can include these components, do one-stop shopping, and have one policy & one place to call to modify, cancel...etc.

Thanks for the information and that's exactly what I thought.