Andona
Destroyer of the Aussie Dollar
- Joined
- Jun 19, 2008
- Messages
- 922
I've just had two , long phone calls to Disney reservations . Glad I didn't have to pay Telstra international calling rates!
I rang initially because I wanted to add the dining plan and to put in a room request. The cast member spent ages trying to find the right code and her first offer had me paying about 35% more for the dining plan that I had calculated.
When I queried it she went away again and came up with another code/total which was MUCH better. All happy...bye bye. Then I check the reservation on the website ( hadn't received the confirmation email yet). gah! She's dropped us back to a standard view room and my original booking was garden view.
Back on Skype again, recorded message blah blah and after a chat to another cast member everything is sorted.
But I still haven't received the email..... I thought my original one came straight away. Is it normal for the confirmation email to take a while to come through?
Andona
I rang initially because I wanted to add the dining plan and to put in a room request. The cast member spent ages trying to find the right code and her first offer had me paying about 35% more for the dining plan that I had calculated.

When I queried it she went away again and came up with another code/total which was MUCH better. All happy...bye bye. Then I check the reservation on the website ( hadn't received the confirmation email yet). gah! She's dropped us back to a standard view room and my original booking was garden view.
Back on Skype again, recorded message blah blah and after a chat to another cast member everything is sorted.
But I still haven't received the email..... I thought my original one came straight away. Is it normal for the confirmation email to take a while to come through?
Andona