Taking a tour

jp02

Mouseketeer
Joined
Jan 6, 2011
Messages
208
I will be at Disney in January and would like to take a tour of a DVC property. Do I have to make an appointment and if so how do I do so? Is this a high pressure sales pitch? I am planning on purchasing resale, but I thought it still might be beneficial to take a tour and see the different accommodations in person. Thanks!
 
You can schedule in advance by calling and speaking to a DVC rep. Or you can stop at any of the DVC booths scattered around Walt Disney World property to schedule it during your stay.

The sales pitch is not high pressure. However, note that they will not take you on a whirlwind tour of all DVC accommodations. The sales center (Preview Center) is at Saratoga Springs. There they have model rooms of Animal Kingdom Villas, Aulani (Hawaii) and the Grand Floridian models should be open by then. That is all they will have to show you.

The BoardWalk has a model room open during the day near Big River Grill. But you need to make your way over there to see it.

Other resorts will sometimes show you a vacant room if you inquire at the front desk but results will vary depending upon staffing and availability. And again you need to travel to the resort on your own.
 
I think DVC is an awesome idea but we has a bad experience when we did the tour. Let me first say though that we had gone to typhoon lagoon and it had begun to storm when we were walking in and the park got shut down. WE called DVC number (or our hotel actually put us in touch) while at typhoon lagoon and with in 5 minutes a big van was there to pick us up...just the 2 of us. That was a plus. As far as the sale, i am pretty skeptical if something sounds too good to be true, it usually is. I would nicely voice my concerns and everytime the CM doing our presentation/ tour would say things along the lines of "Maybe you should let your boyfriend do the talking" or look at him and laugh like i sounded like and idiot then shut me down immediatley. when we said we would think about it and be in touch, he kept us probably another hour until we finally said we has to get going. Also,as soon as he got the vibe that we were uninterested seriously at this time, he was flat out rude the rest of the time. Lastly, he was a cocky, self centered guy which we could tell by the fact that he referred to himself as Edwin every time he opened his mouth.

All that said, i have to say i would like to go back and do it again. Hopefully with a friendly CM (honestly maybe a women who understands a womans emotions haha bc this guy just thought i was dumb). The presentation itself is very informative and just a neat experience. While it probably isnt a hard sell in most cases, our particular CM made it feel that way. I would say schedule an appointment at your resort, they all have a desk as well as the parks, and go with an open mind, hoping for a great CM who is open to questions which you definitely should feel comfortable asking.

Sorry to ramble but it was just so embarassing and if you walk in and a guy says, "Hi! Edwin is nice to meet you. Edwin is so excited you came in. Edwin has lots of great info for you...." RUN RUN RUN haha
 
Another option, if you have the time, is to go to each resort and ask at the front desk if someone would show you some empty units. We did this on a rainy day last October and found it a great way to get a feel for each on site ( WDW) property.
Stephen
 

I think DVC is an awesome idea but we has a bad experience when we did the tour. Let me first say though that we had gone to typhoon lagoon and it had begun to storm when we were walking in and the park got shut down. WE called DVC number (or our hotel actually put us in touch) while at typhoon lagoon and with in 5 minutes a big van was there to pick us up...just the 2 of us. That was a plus. As far as the sale, i am pretty skeptical if something sounds too good to be true, it usually is. I would nicely voice my concerns and everytime the CM doing our presentation/ tour would say things along the lines of "Maybe you should let your boyfriend do the talking" or look at him and laugh like i sounded like and idiot then shut me down immediatley. when we said we would think about it and be in touch, he kept us probably another hour until we finally said we has to get going. Also,as soon as he got the vibe that we were uninterested seriously at this time, he was flat out rude the rest of the time. Lastly, he was a cocky, self centered guy which we could tell by the fact that he referred to himself as Edwin every time he opened his mouth.

All that said, i have to say i would like to go back and do it again. Hopefully with a friendly CM (honestly maybe a women who understands a womans emotions haha bc this guy just thought i was dumb). The presentation itself is very informative and just a neat experience. While it probably isnt a hard sell in most cases, our particular CM made it feel that way. I would say schedule an appointment at your resort, they all have a desk as well as the parks, and go with an open mind, hoping for a great CM who is open to questions which you definitely should feel comfortable asking.

Sorry to ramble but it was just so embarassing and if you walk in and a guy says, "Hi! Edwin is nice to meet you. Edwin is so excited you came in. Edwin has lots of great info for you...." RUN RUN RUN haha

Well that sucks. He sounds like a real piece of work . I have only had great interactions with the 2 guides I worked with . Maybe cause they knew you couldn't leave on your own . I also think I would have a huge problem with a guy talking to my wife like that .

I found my first guide so non pressure that I was hopong to get a call on upcoming promo and never got a call . They did do a follow up like 6 months later
 
Caren90 said:
Another option, if you have the time, is to go to each resort and ask at the front desk if someone would show you some empty units. We did this on a rainy day last October and found it a great way to get a feel for each on site ( WDW) property.
Stephen

I agree. DH and I also did this; it really helped solidify our intentions to buy. I don't know if we're allowed to list specific CMs here, but the gentleman we worked with was wonderful - helpful, nice, and did not apply pressure at all. PM me if you would like his info. :)
 
One of the things to consider is that DVC salespeople are paid by commission. So if you have already made up your mind to buy resale, then it is a little disrespectful of the salesperson's time to have him take you on the tour knowing that he has no shot of getting the sale. Given that, you may want to consider some of the other options posters on this thread have suggested. Or, you can simply tour the resorts on your own to get a feel. Then look at videos on Youtube to get an idea of what the rooms look like.

Good luck on your purchase! :)
 
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