SW refund question!!

[jfelcie]

June will be my grandson's graduation celebration . . . He is bringing a friend. I paid for the friend's ticket on South West. The price has now gone down. Will I be able to claim the refund for myself towards future travel or will the refund be in his name? TY!!

 

[happily single]

It will be in the friend's name.

 

[lost*in*cyberspace]

Did you check WN's website?

http://www.southwest.com/assets/pdfs/corporate-commitments/contract-of-carriage.pdf

Page 10, (3)(ii).