StitchandPooh'sMom
DIS Veteran
- Joined
- Feb 27, 2006
- Messages
- 7,159
The problem I have with my sunshine rewards, is that if a shopping order does not credit, you are SOL and have no recourse.
With my points, if you have a problem with a shopping order not crediting, you can email them, and they have fixed the problem and credited my account every time.
Well, SR has a trouble ticket system where you can send your confirmation e-mail and they can track down the credit. Did you try that? They have always been able to find my credits floating around if they didn't pend automatically and I had to do a trouble ticket.