Spirit Air Online Seat Selection

[johnnyr]

I purchased airline tickets online at Spiritair.com back in September 2003 for travel in April 2004. You are supposed to be able to select your seats online on their Web site. When I tried, I couldn't even login to my reservation in September. When I called their support center back in September, they said that they were in the midst of upgrading the online system and it should be available in a few weeks. Well, here we are in January 2004, and guess what? Same problem. This time I am within 90 days of my flight. I called the reservation center again and was told the same thing. I had them verify that they actually had a valid reservation for me and they do. Has anyone been successful in selecting seats online at Spiritair.com?

John

 

[disneyterri]

I selected our seats back on November 14 for our February 11 trip. I did have trouble at exactly the 90-day mark, but when I tried a day or two later it worked.

As long as your reservation is showing up, I would keep trying every day. Like I said, for some reason, it would not allow me to book at 90 days either.

 

[shelbyjosh]

I booked our tix on Christmas Eve thru Spirit. I immediately received a confirmation and was able to go in and do seat assignments. Once we are within a 45 day window, we will be able to print boarding passes. I will not do that because we have to check bags anyways. So I will get our passes when we are checking in. Good luck.

 

[bjakmom]

john - here's a link to a thread regarding some recent experiences with seating after Spirit changed our flight times - double check and make sure that they didn't change one of your flight times, because that, apparently, voids your seat assignment and keeps you from rebooking them until flight check in: http://www.disboards.com/showthread.php?s=&threadid=485776

 

[johnnyr]

Originally posted by bjakmom
john - here's a link to a thread regarding some recent experiences with seating after Spirit changed our flight times - double check and make sure that they didn't change one of your flight times, because that, apparently, voids your seat assignment and keeps you from rebooking them until flight check in: http://www.disboards.com/showthread.php?s=&threadid=485776

Thanks bjakmom. This is exactically what happened. I tried online to book the seats but couldn't. When I called, they changed our return flight to an hour earlier. They also told me that they are upgrading their system. I don't know how true that is, though. That is what they told me last September. It's the longest upgrade in history if that is the case!

I guess I'm spoiled from the other airline that I fly with. Don't get me wrong, I like Spirit Air, but you would think if they allow you to book flights from their web site that you could at the least select your seats even if there is a change in schedule. Oh well. I just hope there is not a long line when we check in at the airport.

John

 

[bjakmom]

They also told me that they are upgrading their system. I don't know how true that is, though. That is what they told me last September. It's the longest upgrade in history if that is the case!

John - I agree - I think that's just their 'line'. When I called they tried to reassure me that this is not a 'big deal' by reminding me that anyone who books over the phone must get seating at check in also - we'll see - I just don't want my kids to have to sit separately - another air line actually tried to do that to us on a trip from chicago when my son was only about 7 - I just refused to walk away from the desk until he found another option (he kept telling me I could ask another passenger to switch with me - not my job!) - which he finally did, sitting DS with at least one of us! (and I'm really a very polite, non pushy person- but I have my limits )!