Last year we didn’t go to WDW, so my memory is fuzzy. After you send the initial email expressing interest for advance ticket purchase, how long does it take for a response?
A couple of weeks ago, I emailed SOG in the morning to purchase tickets, and had a response with the information when I logged in to my email the next morning.

For the love SOG, hit me up!!! Dial my digits!! I am like a desperate teenager in the 80's waiting by the phone for it to ring.