I recently tried using it for the first time at work. Many of my colleagues have been using it for a while for lessons or classwork and tests. I have a trial for Khanmigo, which is a collaboration between Khan Academy (established online learning platform) and ChatGPT.
NY State has instituted a new Regents exam in my subject, and the course itself is significantly changed, so I’ll be looking at lots of resources to create lessons going forward.
One thing I really dislike is that some hotels (and probably many businesses) are using it to "address" issues.
So basically they are 100% ignoring feedback and just sending ChatGPT non-responses to make you "feel" good.
So - for example - in the last year I was the Hilton in Prague and had very bad experience. I also stayed across the street at the Marriott and had an amazing stay. I have the top status at both hotels.
I sent them both an email - I got a great response from the Marriott to the positive feedback that was obviously the manager and a human. Most people don't take the time to send positive feedback so I'm sure they are happy to respond to that.
From the Hilton I got a very illogical odd response that was a non response to the many issues I had. I ran it though an AI validation tool and it was 100% a response from ChatGPT with the managers signature. I responded that I was not happy that they responded using an obvious AI that addressed nothing. Never heard back. They don't care - and in general that is what I have come to expect from Hilton. I am going to avoid Hiltons unless there is no other option in future.
More recently after the Epic Universal preview mess (IMO) I also got an AI response that addressed nothing at all. I called them on it and the AI told me if I did not like it's response I should call in. I have had great customer service from universal in the past and now it is an AI that addresses nothing.
one other thing - its not always correct - I have seen some ridiculous and obviously wrong AI summaries when doing a google search.
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