Should I make a “special room request”?

[elvispursley]

We have a couple of ECV users and I booked a 2-br “FL special” accessible room at OKW. I made a request in MDE online check-in for a ground floor in the Peninsular Rd area. Do you think I should have it noted on our reservation we need a ground floor for mobility purposes or is it redundant because we book an “accessible” room?

 

[Dave006]

I recommend calling (407)-939-1936 to ensure your requests are noted in your reservation. Three (3) buildings at OKW have elevators in buildings 62, 63, and 64. There may be Accessible rooms on floors other than floor 1 just like in other resorts that have elevators.

Dave

 

[lanejudy]

FL Special Accessible are not necessarily ground floor — you would need “Wheelchair Accessible” to guarantee that. I suggest you prioritize your room requests and note the ECVs. In fact, I would probably just do the 1 request of “ground floor.”

 

[gottalovepluto]

If you ever have a request you NEED make it your only request and note why. Better to have a ground floor room in an area you despise than an upper floor in the area you desire in this instance.

In this instance I would make a specific note that you need ECV accessible and nothing else on the reservation.

 

[Simba's Mom]

I'm confused about what IS a FL special accessible room? It is bookable as a HA room, but it isn't necessarily wheelchair accessible. I thought that all HA rooms were wheelchair accessible, but is that wrong?

 

[Dave006]

I'm confused about what IS a FL special accessible room? It is bookable as a HA room, but it isn't necessarily wheelchair accessible. I thought that all HA rooms were wheelchair accessible, but is that wrong?

Yes they have the following features, and don't include the Wheel Chair directly accessible tub / shower. That does not mean that they are all on the 1st floor. It just means that the room will be on a floor that has elevator access.

Here are the items included:​

• Wheelchair-Accessible Route in Room
• Grab Bars at Toilet and Tub

Optional Communication Features for Guests with Hearing Disabilities Include:​

• Visual Alarm
• Visual Door Knock/Doorbell Alert
• Visual Telephone Call Alert
• Telephone with Volume Control
• Electrical Outlet Near Telephone Jack
• TTY Available Upon Request at Check-In

Dave