We just got back last night from the Vistana stayed in the Fountains II and we loved it. I did avoid the other desk where I was to get my welcome packet but you know what? When I went back to get my room key they had me go over there cause I needed my parking pass...I forget our guys name but he NEVER called us for a time share presentation not ONCE in 7 days. I got this room thru Skyauction. I had filled in the Diamond Lane Check In Form and requested Lakes, Fountains II or Cascades. When she said we were in the Fountains I said isnt' there anything in Lakes and she acted like she was looking and then said there are only 1 bedroom units in the Lakes and Cascades, now that's not true right? We checked in Friday 3/30 at 11 am...I got the feeling she didn't want to put us elsewhere...but it was ok we liked the Fountains II just fine. We were in unit 1584 and loved that waterview..although sometimes when my DS6 would wake me up at 7:30 am to go out "exploring" I didn't love it so much.haha He loved feeding the ducks, GIANT catfish, and turtles. We'd definetely go back here again.