I'm trying not to let this online booking thing frustrate me, but we booked the REAS for this cruise. This is our anniversary trip and I was really trying to make it special for my DH, the REAS is a surprise. I have called and called trying to get our reservations set up, since with the REAS you are supposed to be able to book in advance of the crowd, and I thought you were supposed to have a little more personalized service rather than booking from what's available online.
That used to be the case. I feel like we've been completely overlooked and I'm beginning to wonder if this package is really even worth the expense anymore.
I don't mean to be negative on this thread or anything, but this is disappointing me so much and every time I have called I have been given completely different stories about how it would be handled, none of which have come to fruition yet.