valbob89
Registered
- Joined
- Jul 2, 2010
- Messages
- 2,251
I just spoke with a Member Services Supervisor who explained to me that offers are not combinable. So my on-board booking credit for the PC cruise is all I will get even if I use my Disney Rewards card to make final payment for that cruise. I thought I had gotten both on another cruises but she says no. Oh well. She apologized IF I had been given incorrect information when I booked this cruises.
It use to be what put Disney above all others was their customer service. Other cruise lines (Princess) sure seem to be trying everything to make you feel like family (sound like what Disney use to do?). With two more larger ships to fill I wonder if Disney will rethink their new cost cutting measures. Is this the new Karl L Holz management style? After as much as we are paying for these trips, and god knows the PC cruise is 3x as much, it isn't the $100 I am worried about it is the way they make you feel. val
It use to be what put Disney above all others was their customer service. Other cruise lines (Princess) sure seem to be trying everything to make you feel like family (sound like what Disney use to do?). With two more larger ships to fill I wonder if Disney will rethink their new cost cutting measures. Is this the new Karl L Holz management style? After as much as we are paying for these trips, and god knows the PC cruise is 3x as much, it isn't the $100 I am worried about it is the way they make you feel. val