Rude comments to Mears Drivers

I just don't get the excuse I didn't now I was supposed to tip.
if I am simply riding a bus to somewhere and getting off where the driver was only driving and nothing elese, I probably would not tip, but if someone loads my luggage and me, [in wheelchair] then they get a tip same as a bell hop or the guy at the airport that meets the plane with a wheelchair. $2 a bag and $5 to $10 for pushing the chair depending on distance and time it takes.
I suppose these same people don't tip the housekeepers/maids at hotels either.
and people who think they should not have to tip for children are just plane stupid. Kids are more trouble more annoyance and those who must deal with them deserve more not less of a tip.
 
I'm so sorry to hear about your hubby's bad experience. I DO NO understand the excuse about "not knowing we were supposed to tip". I'm just a middle-class girl that was taught the right way, I suppose. I've always understood that if someone takes care of your baggage for you, then you tip them $1 per bag at least. This includes taxis, free hotel shuttle drivers or paid shuttle drivers (like Mears) as well as Sky Caps at the airport
 
I have used Mears in the past and have tipped each time. One trip, I was a single dad with 2 teen sons with me and it was a we saved very har and long for trip and we tipped then too. I also know that some Mears drivers and very friendly and helpful and others act like you are taking thier first born from them when they load your bags. The second group gets a very low tipp from me.
 
Here's the thing....while I would tip the shuttle driver there may be a time people don't want to. And, after all, it is a tip for excellent service.

With that in mind...maybe the service wasn't excellent for everyone? Maybe his/your/my idea of excellent is different to somebody else.

Another thing...when it comes to bag tipping it gets very dicey very fast. I know now because I brought this topic up in here before.

If I tip the shuttle driver $1 a bag, then tip the first bell hop guy $1 per bag, then tip the guy whoe takes me to my room $1 per bag I could easily spend a lot of money before I do anything. That ticks a lot of people off so maybe they cut somebody out of the tipping circle.

Other people may think tips are pooled and only tip one guy at the end. As other people also stated, it could be a culture issue as well.

And yet other people don't know to tip these guys....after all, they paid for the service up front so maybe they don't think tipping is needed....or maybe didn't bring cash or small bills with them for tipping.

Could be a zillion reasons why I guess...and many may come down to rude people.

This is probably why it is usually young people in those jobs...and the turn over is fairly high.
 

Hubby quit and went to work for Orange County. However, I want to clarify a couple of things:

#1 - Mears is constantly hiring drivers because their wages are so low. It is very hard to get around Disney area, especially when it is a driving rainstorm with zero visibility and very little lighting on the roads. For those who travel to disney often, you know what I am talking about.

#2 - Mears can well afford to pay their drivers more - besides the shuttles, they also operate the shuttle with "Disney Cruise Line" on them, Red Bird Cab, Yellow Cab, Checker Cab, etc.

#3 - Now that Disney pressured the City of Orlando to route the train from Tampa with a loop through Orlando International Airport ti WDW, instead of the alternate route of International Drive, Mears will not be doing a lot of these shuttles.

So, we will see what happens.

I know a lot of drivers won't do anything to help their passengers, but that is not my husband. He is a very caring person, who loves the elderly and kids and he was so excited about this job, but came home totally disappointed and heartbroken. If you would have seen his face and the way he felt, you would understand.

#4 - A lot of the brochures and information you receive, when you book your vacations, do explain tipping, even the ones that are sent to overseas tourists. It is just a matter or choice or claiming ignorance.
 
When I was a waiter, I never found it easy to figure out who was going to tip well and who wasn't. I worked in D.C. and found that going there was the trip of a lifetime for many people. As a result, you waited on people who may never before have been very far away from their small town. Sometimes they'd run up a $100 bill, rave about the meal and the service, and tip you $7. Other times, someone would have a $30 lunch and then sit for an extra hour, but as soon as you'd start complaining about squatters it would turn out that they would leave you a $15 tip. (Does everyone know that if you sit for a long time at a table without ordering you should tip an extra $3-$5 per half hour?)

JMHO.

Oh, and any European who wants to claim ignorance of tipping customs better never have a nasty word to say about the "ugly Americans" visiting their countries.;)
 
Originally posted by Pigsty333
#3 - Now that Disney pressured the City of Orlando to route the train from Tampa with a loop through Orlando International Airport ti WDW, instead of the alternate route of International Drive, Mears will not be doing a lot of these shuttles.

Can you please tell us more about this? Is it some type of light rail shuttle that will service MCO and Disney?
 
It is a big controversy here in Orange County. It is supposed to service travel between Tamp, Orlando Airport and the Disney area. However, as you can see, the other resorts are not too happy about it.

Mears, knowing that they will be on the losing scale, jumped on the bandwagon and decided to sponsor it, so they will be part of it when if it ever is up and running.

It was put on our November Election referendum and got voted down, but it is still in the works. We will see what happens.

Here is information on what they want to do:


When voters approved an amendment to Florida's constitution in November 2000, they were signaling the beginning of high speed ground transportation in the state and starting a connection to Florida's future.

The amendment requires the use of train technologies that operate at speeds in excess of 120 miles per hour and consist of dedicated rails or guideways separated from motor vehicle traffic. The new high speed rail system is to link the five largest urban areas in Florida, and construction must begin by November 1, 2003.

In March 2001, the Florida Legislature enacted the Florida High Speed Rail Authority Act and created the Florida High Speed Rail Authority. The Act set forth that there would be a nine member Board made of three appointments by each the Governor, the Speaker of the Florida House, and the President of the Florida Senate. Since the creation of the Authority, a report of their actions, findings and recommendations has been issued to the Governor and the Legislature. Each report can be found in the Resource Library.

In October 2002, the Authority issued a Request for Proposal to Design, Build, Operate, Maintain and Finance (DBOM&F) the first phase of the project from Tampa to Orlando. The Authority received four proposals in February 2003. At the April 2003 Authority Board Meeting, orders were signed rejecting two of the proposals, from et3.com, Inc. and Georgia Monorail Consortium, which were found to be non-responsive to the RFP. The other two proposals that the Authority has received are from Fluor Bombardier and Global Rail Consortium each demonstrating strong private sector interest. Based on these proposals, the cost of this initial phase is approximately $2.4 billion. Both proposals offer private equity contributions to support operations of the system and show willingness of the private sector to share risk associated with projected ridership revenues.

After an extensive review of the proposals, the Authority ranked the proposals first and second, Fluor Bombardier and Global Rail Consortium, respectively. At the same meeting the Authority identified the preferred route for the system, which would begin near the Tampa Central Business District (along I-275) traveling towards I-4 where it will continue along the median of I-4 to the SR 417 (GreeneWay) in Orlando and into the Orlando International Airport. Intermediate stations are proposed in Lakeland and the Walt Disney area by Fluor Bombardier.

Negotiations with the Fluor Bombardier team began just after the ranking and are continuing.

The Authority is currently operating under funds issued by the Federal Government through the Federal Railroad Administration. The Governor and the Legislature in the 2004 Legislative session provided only the approval to use the Federal funds and no state monetary support.


High Speed Rail Slow Getting Up To Speed

POSTED: 10:21 a.m. EST November 28, 2003

ORLANDO, Fla. -- Florida's bullet train system is running on time but danger is lurking ahead on the tracks.

Three years after voters approved a constitutional amendment requiring a fast train network across the state, the Florida High Speed Rail Authority barely met a November deadline to begin construction. A contractor has been picked and a route from Orlando to Tampa selected.

But that may have been the easy part.

"We've got a long ways to go," authority member Bill Dunn said. "Once you get into the details, that's when the devils come out."

The authority must hammer out an agreement with Fluor-Bombardier, the partnership of two firms that was selected to design build, operate and maintain the rail system.

It also may try to wrestle more contributions from Walt Disney World in exchange for running the line directly from Orlando International Airport to the resort. Disney got the concession by pledging valuable land and riders. But the authority is asking what else can Disney provide.

Throw in smaller negotiations with the airport (where a terminus will be located) and the Orlando-Orange County Expressway Authority (which owns a length of toll road where the bullet train panel wants to run its line), and the next few months could be a hard slog.

And if the authority trips up even in the slightest, Gov. Jeb Bush could be the largest obstacle in the train's path. "It's a boondoggle of epic proportions," Bush said. "This will consume significant parts of our transportation budget.

Working out an agreement with Fluor-Bombardier is going to be the authority's biggest responsibility, because of the complex nature of a contract that must deal with everything from how the trains will be powered to when they're scheduled to arrive at the stations.

But Fluor-Bombardier wants to make it easy on the authority because if this project goes according to the optimists' hopes, the partnership will last a long time.

"The obligation up front to get it right and to make sure people understand what they're getting is probably higher in this instance than in other procurements," said Lecia Stewart, Bombardier's vice president for high speed rail in North America.

"This is not an established rail operating authority -- and they're asking us to fulfill that role."

Less than a month into their agreement, the authority already has placed some demands on Fluor-Bombardier. The bullet train panel liked Fluor-Bombardier's practical experience (it provided the trains for Amtrak's Acela Express running from Boston to Washington, D.C.) and business model.

However, some authority members are a bit disappointed that the Orlando-to-Tampa train would be powered by a diesel engine.

"We may get to the point where it's more perception than reality," said authority member C.C. "Doc" Dockery. He noted that Fluor-Bombardier estimates that a 200 mph train would arrive in Tampa just five minutes ahead of a train going 125 mph -- the speed of Fluor-Bombardier's JetTrain.

"But it will make a difference between Orlando and Miami."

The authority also, in the interest of safety, is demanding the route be double-tracked.

These requests prompted Dunn to note that if Fluor-Bombardier acquiesces to the authority's wishlist, the first line could cost an additional $800 million -- sending the price tag for the first leg past $3 billion.

Judging by early returns, the authority's negotiations with Disney already are getting sticky.

In beating out the interests of the Orange County Convention Center and the International Drive tourist district to land a station, Disney made the authority what it thought was a highly generous offer. The resort would donate 50 acres of land for a station and rights of way, plus hand over 2.2 million people a year that currently ride buses as part of their package tours.

That's a good start, according to one member of the authority.

"They need to make a make a major contribution, as they are a major benefactor," authority chairman Fred Dudley said.

Also, asked Dunn, what about other sources of revenue from the station? For example, who would get the money if a rental car company was allowed to set up shop near the station -- Disney or the authority.

"We're going to end up with a station that's nothing but a station," Dunn said. "Disney's going to have everything else."

In the face of such questions from the authority, Disney is standing firm.

"I would say we're bringing huge benefits to the state with the ridership, with the land, with the marketing," said Tom Lewis, Disney's vice president for transportation. "And I don't see us going beyond the scope of those commitments."

All parties want these negotiations to bear fruit by March, when the Legislature convenes for its 2004 session. They want to show lawmakers signs of progress for a costly project that has faced some skepticism in the Legislature.

However, there's no telling when accords will be reached to everyone's satisfaction. And until then, nobody knows when the first train will leave the station.

"We had a deadline in the constitutional amendment," Dunn said. "Now we don't have deadlines anymore."
Copyright 2003 by WFTV.com
:charac2:
 
Pigsty333 said:
Not to insult anyone, but yes, they tend not to tip, since it is not so customary in their countries. However, a lot of them have been to the US quite often and know the routine. Normally, when traveling out of one's usual country/environment, don't we do a little research?
We Americans have a hard enough time knowing when to tip and how much, I think we should give people from other countries some slack. Especially when they are just starting their trip. FWIW, I even tip the car rental shuttle driver.
 
Please keep in mind that some people who don't tip are probably not US citizens. We have the most tip happy culture. Other countires don't have near the tip for everything mentality we do and tips may not be expected for some things. (Of course, I don't tip the Subway guy, the Starbucks people or the Ice Cream scoopers either! Sorry!)

To assume that people traveling have done reseach would also assume that Americans traveling to Europe have done research. And trust me they don't. I have seen them wandering around Europe not having a CLUE!!!! So why should we expect them to do better then we do. (Plus guidebooks don't often cover a service like Mears
 
People are cheap unfortunately and only think of themselves...tell him to hang in there and hopefully everything will work out...Good luck
 
Don't be so quick to condemn people, who are used to think of certain positions as tipped and others as not. It is certain that Mears knows perfectly well that few people tip the shuttle drivers, but finds it convenient to pretend that this is a tipped position to justify paying near-minimum wage. (FWIW I've never used Mears at MCO.)
 
I tip, but you need to remember tipping is a courtesy and people are not entitled to tips, the only reason i would not tip is for poor service, but the company is taking advantage of these drivers, some companies have the tip included in the rate, some people may not be able to afford to tip, we have no idea nor can we judge them on where they stay, who says they paid for the stay at the grand floridian, or a high end hotel, none of us has any right to judge or make assumptions on others because they do not tip.
 
1) Sometimes you have to educate people
2) Let's look at this from a passenger view
. . . this is a bus, not a limo or taxi
. . . neither Greyhound or Trailways drivers get tips
. . . city transit drivers don't get tips
. . . airline pilots don't get tips (I did tip 25-cents once)
. . . why should MEARS get a tip
3) It is very logical, and many won't know they are to tip
4) We only took MEARS twice, but
. . . both drivers told us "tips were not included"
. . . one put up a sign that said "Please tip and support Junior at college"
. . . one put up a sign that said "I take tips"
. . . later, one said "don't shoot me, this is the route I have to use"
. . . all the passengers gave tips (I didn't see how much from each)
. . . all the pasengers were relatively pleasant
 
You know the other reason people may not tip.... They waited over an hour for the van and then they got this secnic tour of Orlando. They are just flat out mad at MEARS. (My one and only trip on Mears was a nightmare! It was 10 years ago and to be honest I have no idea if I tipped LOL!)

While that is not the driver's fault.... he/she may be the target of opportunity!

I did have a shuttle bus driver from the Hyatt one time who told us to tip? Lets see... he drove us from the Hyatt to Disney (no luggage) and told us the whole time how much (A) he hated Disney and (B) he hated his job. Nope, I didn't tip.
 
Is having rough time,please tell him to hang in there.I would hope with the holidays he should get some better tips.Don't let a few rude folks ruin it for him,I'm hoping that he has a large number of folks will have good things to say to him along with some nice tips.It's been a few years since I've used Mears,when I did I tipped a dollar a bag and I will add when I used Mears I had no problems.Wishing you and your family happy holidays. ::yes:: :wave2:
 
CarolA said:
Please keep in mind that some people who don't tip are probably not US citizens. We have the most tip happy culture. Other countires don't have near the tip for everything mentality we do and tips may not be expected for some things. (Of course, I don't tip the Subway guy, the Starbucks people or the Ice Cream scoopers either! Sorry!)

To assume that people traveling have done reseach would also assume that Americans traveling to Europe have done research. And trust me they don't. I have seen them wandering around Europe not having a CLUE!!!! So why should we expect them to do better then we do. (Plus guidebooks don't often cover a service like Mears

Amen Carol!

I feel bad for your husband that the job wasn't what he was expecting. And there is no excuse for someone telling him to get another line of work. There are a lot of really rude people and their behaviour can be taxing. However, anyone who has been keeping tabs on the thread about tipping housekipping knows my opinion that tipping is ultimately a choice.

I live in Canada and that might explain a few things. Our minimum wage tends to be higher and we have many more social programs in place to support those who live just above, on, or below the poverty line. This is true in most other countries in the free world with the clear exception of the United States. The money you pay people is minimal. I think that's why you are tip happy as Americans because you realize this. This is certainly not the case in other places and most tourists, I don't think, realize just how lax the labour laws are and how non-concerned the government is with the average person's standard of life compared to in their own country.

As far as tourists doing reseach, ha! How many Americans have you seen outside of the US? Have you ever seen an American visit Canada? Now, we aren't really that far away and it would be fairly easy to learn a little about this fine country before you come but many of the Americans I've come across in the tourism market haven't got a clue. So I think we should ease up in pointing fingers at "Asians" and "Europeans".

Ali

PS - I apologize in advance to all the people offended in the making of this post.
 
Hippychickali said:
As far as tourists doing reseach, ha! How many Americans have you seen outside of the US? Have you ever seen an American visit Canada? Now, we aren't really that far away and it would be fairly easy to learn a little about this fine country before you come but many of the Americans I've come across in the tourism market haven't got a clue. So I think we should ease up in pointing fingers at "Asians" and "Europeans".

I was in Canada. Once. I was in Warroad, Minnesota and the guy driving the pickup truck said "Ever been to Canada?" I said "Nope." He drove about two minutes along a dirt road, we got out. Got back in and left.

It was a lot like Northern Minnesota.......

(And, while this is a true story, and the only physical exposure I've had to Canada, I am aware it is a big country with lovely cities, beautiful wilderness, its own culture, and it is not the 51st state. I've also traveled through Europe and Asia, and, yes, most of us Americans (including me, in some situations) are clueless. You can't help but be a little clueless - no matter how many guidebooks you have read - when in a foreign culture. Heck, I'm clueless in the American South.)
 
1. There is no excuse for rude comments either to or from drivers.

2. You are entitled to tip based on the overall quality of your experience in your own opinion.

3. The high speed train won't squelch Mears, there will still be a lively business shuttling Disney guests to and from the train station.

Disney hints:
http://members.aol.com/ajaynejr/disney.htm
________________________

<small>Two species are quite well known for inflicting cruelty -- humans, and cats. (overheard at Walt Disney World)</small>
 
Mears drivers expect a tip because they handle my bags. I was always under the impression that you tip any position who handles my bags. I have read many a thread about it being to expensive to tip all these people. If I can't afford to tip someone who handles my bags then I should handle them myself. Why should they do it for nothing. I do not use Mears anymore because I got tired of waiting for the bus or van. Now we rent a car. But I would never take it out on the driver because the company does not have enough drivers.
 





New Posts










Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top