
We received a text telling us our room wasn't ready shortly after we landed at MCO in the morning. Our room ready text came hours later, mid afternoon. We went straight to our room.
Oh this is very cool. In september, you only got the 1 txt that it was ready and we were really anxious all day hoping the online checkin was working. I actually complained to guest services that it would have been nice to get a informational 'we're looking forward to seeing oyu today, we'll text your room when it's ready" to know the system was functional.
I'm actually surprised they sent a "not ready" text at all. I see the potential for FAR too many people in their excitement to not read the "not" and can only imagine the chaos the poor CMs at the front desks will have to deal with. All those people who didn't read "not" yelling that they got a text that their room was ready. Eek!
Having being on the flip side where your trying to enjoy yourself wondering for 5 hours if you should have just went to the front desk, maybe the wording can be improved but having some "we're expecting you today" txt to let you know everyting is good is a nice change to me.