Reservation System Down

[MiraclesTakeTime]

Got through pretty quickly this morning to Guest Services, but the reservation system was down. Anyone gotten through yet and had it be up? Don't want to call back and do all that waiting to have it still be down!

 

[Vickie1016]

I was just told the same - system down for "magical enhancements". No time frame given when it will be back up.

 

[creativeamanda]

I've seen in several places that the system will be down until 10

 

[MiraclesTakeTime]

Thank you! I was just told they didn't know!

 

[Bibbobboo2u]

Thank you! I was just told they didn't know!

Does anyone mind sharing which number you have been able to get through on? Thanks!

 

[MiraclesTakeTime]

I was just told the same - system down for "magical enhancements". No time frame given when it will be back up.

Hehe. Yes. That is what I was told too. The "magical enhancements" to take the sting off the wait. I hope that magic includes moving my trip! lol

 

[neffernie]

There is a new message that says it will be available at 8 am.

 

[Farro]

Will packages be available for 2021 online or do you have to call?

 

[digiMom]

On hold for 2.5 hour wait... should get someone just as my work department's zoom meeting starts.... great

 

[scard192]

TA's got a message yesterday that the system is "estimated" to be back up between 8-10AM today.

 

[Bibbobboo2u]

There is a new message that says it will be available at 8 am.

did you use 407-939-5277?

 

[Bibbobboo2u]

Will packages be available for 2021 online or do you have to call?

I keep checking online, and so far, you can only see dates thru end of this year. Will check again in a few....

 

[neffernie]

did you use 407-939-5277?

I used 407-939-1936. On hold now. Just keep dialing.

 

[MiraclesTakeTime]

I keep checking online, and so far, you can only see dates thru end of this year. Will check again in a few....

Good point. I guess we will know when those dates show up.

 

[MiraclesTakeTime]

It's up!

 

[Bibbobboo2u]

but can't book - all say unavailable

 

[TommyR]

I was able to add a room to my cart, but it says online checkout is currently unavailable.

 

[Griffin11]

On hold for 2.5 hour wait... should get someone just as my work department's zoom meeting starts.... great

Yikes ... well you're a step ahead of me. Have tried to get connected 50+ times in the last hour, can't even get into the hold queue!

 

[MiraclesTakeTime]

Okay, so apparently only up for booking next year packages.

 

[Bibbobboo2u]

Yikes ... well you're a step ahead of me. Have tried to get connected 50+ times in the last hour, can't even get into the hold queue!

same