Since OP is using a
travel agent, they aren’t booked through
DVC, so they’ll be able to make a view request
Although DVC won’t take view requests for the value villas at AKL (the smaller villas on Giraffe and Ostrich trails which front either Sunset savanna, the parking lot or the pool) IME they do take view requests from members using their own points for standard or savanna views. DVC won’t take view requests at any resort from renters of points - you need to have the owner of the points call.