Replacing a Lost 3 Day California Resident Hopper Pass?

[DavidAMorales13200]

In Feb of 2020 before the Pandemic closed the park, I purchase 2 of the California Resident 3-Day Hopper @ $200 and my wife and I had visited the park on the 22nd of Feb with only 2 more visits left. She and I intended to return in April and May of this year before the Corona virus struck, however it is still closed and not certain as to when it will reopen. I understand, but my question is that between us, I had just loss my pass today as it was still stuck in my wallet. I misplaced the entire wallet permitting me to close every credit card, re-issue them and now to visit the DMV for a renewal/replacement of my DL. Is it possible to find out if I can recover the 2 days left of my pass to the park? Or am I just taking a loss and have to repurchase the pass?

-David - from La Mirada, Ca.

 

[theluckyrabbit]

In Feb of 2020 before the Pandemic closed the park, I purchase 2 of the California Resident 3-Day Hopper @ $200 and my wife and I had visited the park on the 22nd of Feb with only 2 more visits left. She and I intended to return in April and May of this year before the Corona virus struck, however it is still closed and not certain as to when it will reopen. I understand, but my question is that between us, I had just loss my pass today as it was still stuck in my wallet. I misplaced the entire wallet permitting me to close every credit card, re-issue them and now to visit the DMV for a renewal/replacement of my DL. Is it possible to find out if I can recover the 2 days left of my pass to the park? Or am I just taking a loss and have to repurchase the pass?

-David - from La Mirada, Ca.

First of all, welcome to the DIS!
Sorry to hear about your wallet and your ticket. Did you scan your ticket into the Disneyland App? If so, is it still there? Next, if your ticket is not in your app, do you have a copy of the credit card receipt for the ticket or can you get one by calling your credit card company? Disney can trace your ticket using your name, identification, and the credit card used to purchase the ticket. (No guarantees, but usually this can work.)
By the way, if you do recover your ticket, we strongly advise everyone here to take a photo of the back of each ticket (usually as soon as they get them), with a clear image of the barcode and the numbers beneath. Email a copy of the photos to yourself as a backup. Then, if the tickets do get lost or stolen, you'll have a much easier time replacing them. Just show the photos to Guest Services -- the CMs will know what to do.

 

[DavidAMorales13200]

First of all, welcome to the DIS!
Sorry to hear about your wallet and your ticket. Did you scan your ticket into the Disneyland App? If so, is it still there? Next, if your ticket is not in your app, do you have a copy of the credit card receipt for the ticket or can you get one by calling your credit card company? Disney can trace your ticket using your name, identification, and the credit card used to purchase the ticket. (No guarantees, but usually this can work.)
By the way, if you do recover your ticket, we strongly advise everyone here to take a photo of the back of each ticket (usually as soon as they get them), with a clear image of the barcode and the numbers beneath. Email a copy of the photos to yourself as a backup. Then, if the tickets do get lost or stolen, you'll have a much easier time replacing them. Just show the photos to Guest Services -- the CMs will know what to do.

Thank you "Theluckyrabbit" and yes... I just remembered that on the first day that I used the ticket, I registered my pass/hopper to join the "Rise of the Resistance" ride... I guess I would have to reach out to Disney about this one! That didn't occur to me, so now that you pointed this out, makes sense! Thanks! Will investigate this method right away!

-Dave

 

[theluckyrabbit]

Thank you "Theluckyrabbit" and yes... I just remembered that on the first day that I used the ticket, I registered my pass/hopper to join the "Rise of the Resistance" ride... I guess I would have to reach out to Disney about this one! That didn't occur to me, so now that you pointed this out, makes sense! Thanks! Will investigate this method right away!

-Dave

If the ticket is still in your app, take a screen shot/photo of it (and one of your wife's ticket, too) as a safety backup. Make sure the images of the barcode and the numbers below are clear. Keep those in a safe place! Hope everything works out with replacing your ticket.