Renting ECVs at the parks in Janaury

digiMom

DIS Veteran
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Sep 18, 2005
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I'm debating whether to rent an ECV/scooter for my mom right at the parks or from a third party. We'll be there Jan 20-25. She has a small wheelchair that we're bringing along. I would never even consider risking availabilty during a busy time of year. However, maybe just renting at the parks will be more convenient. I'm thinking January won't be that crowded so wondering if we'd be able to get one first thing in the am. Any thoughts/experince? Thanks so much for your help...
 
Late January is one of the slowest times during the year, so there should be good availability of ECVs at the Parks. However, why spend $50 per day for a slow, clunky ECV when you can spend $25-$35 per day for a better, more maneuverable one?
 
Clunky's bad, right? ;)

There's a few reasons I'm considering each option. I'll list them here and maybe some of you with experience can help us decide.

Some background info on us: mom used a wheelchair last time (her own). I pushed the wheelchair for 9 days. Earlier this year I got tendonitis in my elbow and, although healed, it feels like it could "go" again if I tried it this time. So...

  1. We're not going very long; would need it for 4-5 days,
  2. Mom has never used a scooter before. I'm not sure if she'll have problems getting it on and off the buses (staying at POP for a short trip). Not even sure what kind would be appropriate for her (3 vs 4 wheel, etc),
  3. It'll take up space in our small room,
  4. She will have the wheelchair for around the resort; I think I'd be OK for that.

Last time we went, we rented a lift chair from Care Medical. They were great to work with; no problems. So we might consider them if we decide to rent. I've been looking through some posts, though, and some others like apple might be the way to go instead. (???) We did see some people last time that looked like they were having problems with their scooters. They were going soooo slow. Not sure if they were delivered with a low charge or just bad machines. I wished I had paid more attention to what company it was.
 
One very good reason for renting from an off-site company is the answer to number 2. She has never used one so if you rent from an off-site company she can practice with it before going into the parks and crowds. I would not suggest starting right off on a piece of equipment that she is unfamiliar with and be right in the crowds.

A 3 wheeled scooter is much smaller and more maneuverable than a 4 wheeled one.
 

We have rented from both WDW and USF/IOA parks as well as trying out a couple of different privately owned scooter company. Between WDW scooters and the scooter companies we tried out I hands down recommend Apple Scooters. They are light, easy to maneuver and to take apart. We get the 4 wheeled ones because they have a little more balance and a little more battery charge supposedly.

We only had 1 issue which could have been easily resolved by calling them, but it was the last 2ish hours of our last trip and so instead we just let them know about it when we returned them. We almost always stay offsite and have never had a really small hotel room that can hold 2 scooters & we just bring in our Apple batteries - no need for the whole scooter. Their customer service is very good as well.
 
We just came back from WDW. I rented a REvo (smaller scooter) from Buena Vista. My husband decided he wanted to use a scooter too (bad heart, asthma, getting older...). We started out renting from Disney for a day at Animal Kingdom. Drove over to Epcot to finish out the day and presented our paperwork to pick up a Disney ECV there. They were out! If you count on getting one from Disney, they may not have any available. Another reason to rent off site.
 
First, I think you need to find out if your mom can handle a scooter. You can start out by going to a grocery store and using their store scooters to practice for free. Disney will be much more crowded than any grocery store, but at least you can get a taste of how it is with a scooter. Next, try a local zoo; most have scooter rentals. This will be more true to life as with the Disney parks, but it still will be harder at Disney. It may not be a bad idea for you to try out one, too. This could help you instruct your mom better for it. Some are naturals with a scooter and have no problems using them. It just depends on the person.

None of this practice time will prepare you for the on and off of the scooters and Disney transportation. When we do this with our MIL we get the scooter on and off the buses and so forth for her. We will do the scooter for some of the ride queues for our MIL if they have too many twists and turns. The bigger the scooter the harder this manuevering can be. Also, we will park it for her on some of the shows inside. I do a lot of clearing the path for her; so, we have fewer problems with the crowds. MIL had an annoying habit of adjusting her sun hat all the time or scratching her nose. Anyway, she would use her hand to do it and then the scooter would stop suddenly; because, she removed her hand from the scooter. She did so much of this it was very time consuming and somewhat dangerous stopping so suddenly. By the way, at the time she was still driving a car. You can also go to a local medical store that carries scooters and see how the smaller one would be there. See if you can try out a 4 wheel and 3 wheel there. Most likely, you will rent from the outside source a Pride to go scooter and that model should be available to look at locally someplace. They will let you test drive one probably in their parking lot. These smaller scooters are easier in some ways, but harder in other ways from a bigger scooter. Finally, if your mom has trouble with the scooter there is a responsibility on your end that she doesn't run a kid over or anyone else. She could hurt herself hitting a barrier or whatever. I've seen some strange ocurrences in my time with scooter drivers.

Anyway, we started out renting in the Disney parks for a scooter. When we did it there the price was more reasonable. Then one day, Disney replaced their old scooters with new ones and the price went up too much for my blood. Ever since, we rented outside.

If you park hop as the previous poster mentioned it can be tricky to get the second Disney scooter from another park and again you stand in line. It's a non issue if you stay in the same park. You have to stand in line each day to get a scooter from the park. On the other side, if something goes wrong with a Disney scooter a CM will help and get it replaced for you very quickly. This will not be as easy with an outside source if there is a breakdown. Next, you don't deal with getting the scooter on and off buses, nor do you have to charge the battery up each night, nor do you need to get the scooter in and out of the room if you rent at the parks. If you forget to charge the scooter then you will have to rent one at the park, anyway. Next, you have to consider how you are going to get your mom back and forth to the resort each night without having a scooter all the time. Depending on where you are staying it can be a long haul getting out of the parks and back to a resort without a scooter or a wheelchair. You can bring your own wheelchair to the parks and keep it at the scooter rental each day in the park. Just get a receipt that you are leaving a wheelchair there. If you are driving yourself to the parks this may be a little easier, but then you have to take the scooter apart and place it in and out of the car. If you are doing the car thing at all you can just bring the battery and charger in to get the battery charged up.

One trick I learned about pushing a wheelchair is to alternate activities for a rest. I do many long trips with my mom in a wheelchair and I push: I'm 58 and somewhat overweight myself. I have had tendonitus at times in my elbow, too. Anyway, I will do a ride then a show, then do another ride and another show, then another ride and eat someplace, then another ride and a parade and so forth. By having rest periods I've been able to handle the wheelchair pushing for my mom without having tendonitus again. We don't do long days at the parks; we average 8 to 10 hours per day. I'm stating this in case the scooter idea doesn't work out. My own mother never learned to drive and she has Alzheimer's and there's no way I would ever let her do a scooter. It's not always the best answer.

As I started out to say there are pros and cons to either way. You have to decide what's best for your circumstance.

Your mom may not be willing to do a scooter all day once she tries one out. This is a good reason to test out a local zoo with her and see how she does for a day there. You will have to be very patient with her on a scooter for the first time. You may have to help with the scooter at times. Places like the Living Land (where Soarin' is located) in Epcot is one of the hardest places to do a scooter; it's just too crowded and conjested. You even have to take an elevator with the scooter to do the Soarin' ride there. Believe me, your mom won't be able to walk the Soarin' queue without her scooter.

Finally, scooters have a speed control; however, no rental or park scooter will go that fast. I believe they are designed to go 4 or 5 miles an hour. There's a gage were you can go at tortoise speed or hare speed.
 
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Thanks for the information and suggestions. Trying it out somewhere is a good idea. We're about to go into yucky weather here, though, so it will probably have to be somewhere indoors. Mom will probably decide she doesn't want to run into (not literally) someone she knows. So we may have to go somewhere further from her house. She's a retired nurse, so she likes to do the helping, not the other way around. I think she's embarrassed that she can't do it all anymore.

Anyway, I think she'll be able to drive one fine; just not sure about maneuvering on the buses. We'll figure it out. I think the scooter will be nice. We're going with DS 11 (loves roller coasters) and DD 16 (has sensory issues and low muscle tone). DS & I can go around while DD and mom do their thing. It'll give them some independence if they don't have to rely on me to push a wheelchair to get places.

Thanks again for your comments. It really helped to get my thoughts together.
 





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