Renewing an AP... need an answer

LisaCat

Counting too many days till my next trip to Disney
Joined
May 9, 2010
Messages
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I can't get a definitive answer from the AP 800# (called several times and got different answers).

I have the FL/CA pass that is expiring on 10/31.

My next trip to DL will be at the end of February (I live in CA and will not need the WDW pass). If I get a new AP for DL in February, I have been told that they will backdate it to 10/31 since I am a current passholder who didn't wait 6 months to renew. Is that true?
 
I don't think so. If you renew it will back date. If you get a new one it will be good for 12 new months.
 
If you buy a new AP, how would they know what date to back date it to? Your AP will be expired by February, I don't think you can renew if your pass is already expired.
 
I have never had the premiere pass, but our family is on our fifth set of Disneyland APs. Only once did we actually renew them; each other time we let them lapse and then bought new ones when on our first visit after expiration.

We never had any difficulty with this until our last AP purchase. It is still not clear to me whether the problem occurred because of computer error or person error or had something to do with either pre-purchasing online or having had previously expired APs or was completely random. Whatever it was, we sorted everything out in the end.

When I clarified the matter with Disney personnel later, I was told the only restriction is that if you purchase your "new" AP within 30 days of the expiration date of your previous AP (which we did not), then Disney automatically processes that purchase as a renewal and backdates. I don't know what procedure you go through to get that overridden. Six months doesn't seem like it should be an issue.
 

I just bought an AP and am STILL having issues accessing the AP info on the Disneyland site. WHY? Because it's somehow connecting my name with an AP I had in 2008! Weird, huh???
 
If you buy a new AP, how would they know what date to back date it to? Your AP will be expired by February, I don't think you can renew if your pass is already expired.

You can renew your AP for up to 30 days after its expiration. Also, Disney keeps your information in their system for at least a year (unless this has changed or the CMs who told me this are misinformed), so they know exactly when you bought your previous AP, when it expired, and probably what kind of usage it saw, and who knows what else.
 
I can't get a definitive answer from the AP 800# (called several times and got different answers).

I have the FL/CA pass that is expiring on 10/31.

My next trip to DL will be at the end of February (I live in CA and will not need the WDW pass). If I get a new AP for DL in February, I have been told that they will backdate it to 10/31 since I am a current passholder who didn't wait 6 months to renew. Is that true?


Like the PP my understanding is that if you try to process a new pass within 30 days of your old one expiring it's considered a renewal, so it will be backdated.

I hadn't heard the part about not even being able to purchase a voucher during that time period until recently. I don't know if that's a new rule, or just one I wasn't aware of. But it's not very nice of Disney, at least IMO.

And I've never heard about a 6 month rule before. Hopefully that was just incorrect information from a CM.... after all, there's got to be a first time for everything... oh, wait, maybe I have heard CM's spewing forth nonsense and passing it off as fact before. :rotfl:

I have heard that Disney has been kicking around the idea of making AP's more of a membership that has to be kept current kind of thing though. As far as I know that's still just talk... but making a renewal mandatory and backdating if a pass hasn't lapsed for more than 6 months sounds like a step in that direction. Yikes! I certainly hope they don't decide to go that route.
 
Because of professional demands, there are certain months in which I cannot go to Disneyland unless it's something very special. Accordingly, I don't always renew when the AP expires because there are months when I cannot visit.

My first AP expired in December 2007. I got a new AP in February 2008, which expired in February 2009, which I renewed again in February 2010. However, that AP expired in February 2011 and the AP I purchased in June 2011 expires in June 2012. I think 30 days is the backdated timeframe.
 
I just bought an AP and am STILL having issues accessing the AP info on the Disneyland site. WHY? Because it's somehow connecting my name with an AP I had in 2008! Weird, huh???

You should be able to change your AP information on the site so that it is current.
 
How about just buying a 6 day ticket. I think you will have up to 45 days to use those 6 days. This would be one way to delay getting the AP. Of course, before the 45 days expire, you would upgrade the ticket to the annual pass. You'll just pay the difference in price, so it doesn't cost anymore than the original price of the AP.
 
How about just buying a 6 day ticket. I think you will have up to 45 days to use those 6 days. This would be one way to delay getting the AP. Of course, before the 45 days expire, you would upgrade the ticket to the annual pass. You'll just pay the difference in price, so it doesn't cost anymore than the original price of the AP.

I just posted on the other thread too where you mentioned this, but park hoppers expire 13 days from first use, not 45. The 45 day expiration is for special tickets like SoCal promotions, etc.
 


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