Raz I check Trip Advisor almost daily for new reviews. My biggest concern is the noise from construction and the rudeness of the staff. I did address these concerns with the owner of the unit we are renting, and he thanked me for bringing the reveiws to his attention. He said he has had nothing but rave reviews and didn't have any problems when staying in the unit himself.
We, too, are renting directly through the owner, rather than the resort. All who are staying on the grounds are welcome to use the facilities, not just those renting through the resort. The pictures of the pool look divine; I'm sure the kids are going to love it!