Received odd message about my Membership

[betsywdw]

I just checked my home voicemail and I had a message from a woman named Natalie asking me to call her regarding my DVC BLT Account. She had our full names too. Has anyone else received a call like this. I'm certainly not calling back. The number was (407) 477-4642. Just found it odd that she knew so much information and wondering if anyone else has received a call like this?

 

[Sammie]

I don't know what information she had but a lot is public record. I would not return the call.

 

[Julylady]

I had a similar call about a year ago and called back. The person who answered told me that our guide had recently left DVC and we had been assigned a new guide. She said our new guide would like to say Hi to us and introduce herself and was that okay. I said sure and she transferred me. The new guide came on the line and gave me her name. She asked me if I was happy with my membership and ever thought about buying more points. I told her the number of points I have works well for my family. She then said to contact her if I was ever interested in buying more points at either our home resort or another resort. I said okay and hung up.

In my case, I believe it was a legit call and that the new guide was just reaching out.

 

[betsywdw]

She called back again and she's from a company called Better Business Lodging. They are looking for DVC Members who are interested in renting or selling their points.

 

[erionm]

Your deed is public record. From that they can get your name & home resort. If they can match the name(s) on the deed to a listed phone number, they have a way to reach you.

 

[Dean Marino]

She called back again and she's from a company called Better Business Lodging. They are looking for DVC Members who are interested in renting or selling their points.

GOOD data - and the lesson? If one gets a call from DVC, live or recorded -
REPLY by calling the LISTED DVC Member Services Phone number. IGNORE any phone number in the messege. Tell them what happened. See if the "Fish Call" was legitimate, or a fake.

 

[Meandnevaeh]

You can always Google the phone number they are calling from and can get information about them that way before you call back.

 

[disneynutz]

Every year with our dues statement we get a form that must be returned if you do not want DVC to share your account info. Have you returned the form?

Bill

 

[moericus]

I got a similar message saying our account rep. Doug was "busy" with other owners and that he or she wanted to talk to us about a sales incentive for Poly.

It was odd... I didn't call back.

And for any Disney employee lurkers: don't tell me my account rep. is too busy for me. You might as well tell me my account is worthless to you.