I'm currently working on a letter of appreciation to WDW and this is an event that is going to be in this letter. So, here's a little snippet of my letter that just happens to relate to this thread.
During this solo trip, I was in Epcot on September 28th of last year waiting, like much of the park goers, for Illuminations to start. I was located near the Norway pavilion and had a rather nice spot for getting photographs of the show. At one point, I was relaxing on the one of the outer rails near the lagoon when I felt the rails shake suddenly as if something (or someone had hit it). At first, it felt like a light hit or as if it felt like nothing had happened; however, when I looked to my right, I saw this family in a panic. Other guests were asking what was going on and from what I gathered, one of this family's children had been playing on the same rail I was leaning/relaxing on, fell, landed on her face, and knocked a tooth out.
Now, a little bit of myself. Normally, I respect any and all families. If a couple has got the heart and soul to raise and take care of children, it's not my place to butt in. But when I saw the mother trying to get some help from a cast member (obviously trying to find first-aid), I knew something was very wrong. Granted I knew that she was very panicked, but when I saw how she was carrying her child, something inside me snapped. It was the first time in my life that I ever seen a mother carry her daughter as if she was a rag doll, with her arms and legs dangling from her mother's arms and not showing any movement. I knew right away that the mother was asking a cast member for directions to first-aid, and this was something that I exactly where it was because my family and I had to take my older sister to that place after we rode Mission: Space (can you guess what color ride we went on

).
Knowing that this family might have problems (panicked mom, an injured child, and thousands of guests), I forsook all I believed in, and a good seat at Illuminations, packed up my stuff, and went to the mom and dad and told them that I knew exactly where first-aid was and if they'd follow the light of my camera (as my iPhone was dying), I could take them there as quick as I could. After much fast walking (I wanted to get this family there, but at the same time wanted them to keep up and not to cause a scene in Epcot), we finally got to the first-aid building near Future World and that little girl was able to get whatever treatment she needed. After seeing that family was okay, I went back to get a good viewing spot for Illuminations (behind a tree

). When the show was over, I went back to see how that family was doing. The nurses there said that they were very quick in calming the little girl and got her better so she and her family were able to see Illuminations as well.
I've had a lot of great memories from Epcot, from doing Test Track and Soarin', meeting the Fab Five over at the Character Spot, and having the most wonderful dining experience at Akershus. But being able to help out a family in need (and just in time so they were able to see the fireworks) really stands out as an experience I'll never forget.
